Resort in Cancun
4-Star Resort
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this resort
Surrounded by sand white beaches and the sparkling waters of Cancun, Mexico, this all-inclusive resort offers exceptional service and numerous recreational activities, an ideal location for the entire family.
Amenities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
The beach and the events going om
Some of staff couldn’t help maybe because they were so busy . But on last day i had to wait one hour on table just to get breakfast. It made me so pissed off .
8 / 10Excellent·Jul 2026
Location and size. It's located across from La Isla Mall, and its size allows for quick access to the beach, pools, or restaurants (I don't like hotels where you have to walk miles to get to them). Most of the staff were helpful and friendly. Finally, the atmosphere surrounding the World Cup, with the matches being shown, was a big plus, especially since the bar was right next to the screens.
Ubicación y tamaño. Está ubicado al frente del Mall la Isla y su tamaño permite ir rápidamente a la playa o a las piscinas o restaurantes (no me gustan esos hoteles donde tienes que caminar kilómetros para acceder a estos). La atención de la mayoría de empleados fue asertiva y amable. Por último, el ambiente por el mundial de futbol con la transmisión de los partidos lo valoró muy en positivo al tener el bar al lado de las pantallas habilitadas.
Menu. Limited selection of international dishes. It gets tiresome seeing the same thing over and over, even though the flavors were decent. Only one specialty restaurant is open due to renovations, so you'll have to wait in long lines at night to eat there. The same goes for the taco stand, which is closed during the day.
Menú. Baja oferta de platos internacionales. Llega un momento donde te aburres de ver siempre lo mismo si bien los sabores fueron adecuados. Sólo está funcionando un restaurante de especialidad por remodelaciones con lo cual deberás hacer largas filas en la noche para comer allí. Lo mismo pasa en la sección nocturna para comer tacos dado que en el día no está habilitada.
7 / 10Good·May 2026
My room was exceptionally.
Beds were hard and food was okay.
5 / 10·Feb 2026
The location was great and the beach was beautiful with good amount of beach chairs and sun shades for everyone, it was not crowded and easy to find a spot. Very clean property overall and the staff were great.
No bottled water for guests, you have to use their reusable water bottles and the fountain water. The beds are ROCK HARD, this was a common complaint among guest and our bathroom shower did not drain therefore we were standing in the dirty water and then it would overflow onto the floor outside the shower. However, housekeeping did a great job making sure the room was cleaned up everyday! Food was fine, but nothing spectacular.
$$$$
7.6Good
(843 Ratings)
"This is our second year at PRB and we love it. The facility is always clean, the staff is always welcoming, the food is good."
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