Great service excellent staff

Opulenten Frühstück, sauberes Zimmer mit schöner Aussicht, freundliches Personal

Location ok

I asked that I can park my motorcycle in a closed place when book the room. I get a reply 2 days after arrival that I can. To late!?! When we arrived there at the Hotel they told us that we can not use the parking. It’s forbidden for motorcycles and we need to park outside the building. That’s not what I wanted, the reception man was not nice and willing to look for another solution. I booked this hotel because they advertise that they have parking. It’s the first time that I experienced like that at a hotel. This was very disappointing.

Nothing

Staff, price, food in restaurant. Breakfast was ok.

The location and the room were excellent. The restaurant staff were a little lacking in competence.

As above.

Good location ,easy parking

Unhelpful staff ( verging on rude ) No customer service at all.The finesse restaurant advertised on website is only open when they have business functions on , so rather rudely told we could only have something to eat in bar area .

Nice personnel Nice room: clean and nice beds

Persistence in promoting the breakfast Could use the stairs instead of the elevator

The rooms were excellent and with a great river view. The pillows, for guests not used to 'duvet' type pillows were not the best or most comfortable, but otherwise the beds were good & the room was excellent.

EUR 22.00 per person for breakfast is completely unreasonable! Outside the hotel EUR 22.95 bought breakfast for 4 persons including tea and coffee.