InterContinental Madrid by IHG
Top rated by guests
8.8Excellent
(408 Ratings)
"Exceptional Staff – What Truly Makes This Hotel Special
Our stay at the hotel was great, but what truly made the experience exceptional was the staff.
I travel a lot and have stayed in many high-end..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
InterContinental Madrid is located on Madrid’s Paseo de la Castellana Avenue, 492 feet from Gregorio Marañón Metro Station. This converted 18th-century palace has an attractive restaurant with a garden terrace.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
10 / 10Outstanding·Aug 2026
Exceptional Staff – What Truly Makes This Hotel Special
Our stay at the hotel was great, but what truly made the experience exceptional was the staff.
I travel a lot and have stayed in many high-end hotels around the world, and I can genuinely say that I have rarely experienced such a friendly, welcoming, and attentive team. Every single member of staff we encountered, without exception, was incredibly kind, professional, and always willing to help.
What impressed me most was that they didn’t simply provide good service—they consistently went the extra mile. It was the small gestures, attention to detail, and genuine friendliness that made such a difference and made us feel truly welcome throughout our stay.
A beautiful hotel is important, but it is the people who create a memorable experience, and the staff here certainly did that for us. A big thank you to the entire team for making our stay so enjoyable and memorable. We would happily return!
Nothing
9 / 10Outstanding·Jul 2026
If it wasnt for terrible wifi quality and central cold aircon during the night this would be a 10
beyond central aircon and wifi nothing much
10 / 10Outstanding·Jul 2026
the staff and amenities
nothing really
5 / 10·Jul 2026
Spacious room. Lovely bar and restaurant area
Overpriced and definitely needing some love for the price.
$$$$
Top rated by guests
8.8Excellent
(408 Ratings)
"Exceptional Staff – What Truly Makes This Hotel Special
Our stay at the hotel was great, but what truly made the experience exceptional was the staff.
I travel a lot and have stayed in many high-end..."
Verified guestDon't miss out! Price and availability may change
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at InterContinental Madrid by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is InterContinental Madrid by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at InterContinental Madrid by IHG?
We found 37 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
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