Hotel in Merida
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Featuring 2 on-site restaurants and an outdoor pool located on the third floor, this Hyatt Regency hotel stands less than 3 km from the Merida city center.
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Merida
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
The customer service is excellent, the Yucatecan food buffet is a delight,I loved it,and the location is perfect.
I have no complaints.
7 / 10Good·Aug 2026
Location
Has a lot of water leaks all over and looks a little run down
7 / 10Good·Apr 2026
The location is good. Just a few minutes walk from Paseo Montejo. There is a small shopping center, Paseo 60, 5 min away as well.
Facilities are old.
6 / 10Average·Jan 2026
Super comfy beds and pillows with great size room. Lovely coffee from the coffee place with scrumptious cakes and pastries. In good location with a pleasant stroll into Centro.
The first impression I got of the hotel was my experience at reception although check in was easy I had to ask the receptionist to look at me to speak instead of talking to her computer screen as I couldn’t understand a word she was saying. Whilst waiting at reception and looking around the area the first thing I noticed was how dirty it was. Although our room was huge it looked tired and I have never experienced such noisy air conditioning it sounded like I was in a aeroplane perhaps it was because ours was an end room. The windows must have some kind of film on them perhaps to reflect the sun but this was scratched and tatty not nice when trying to take in the stunning view.
$$$$
Top rated by guests
8.4Excellent
(550 Ratings)
"The customer service is excellent, the Yucatecan food buffet is a delight,I loved it,and the location is perfect."
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