Apartment hotel in Southbank
5-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Located in the heart of Melbourne CBD, Platinum Luxury Stays On Southbank offers modern self-contained accommodations. Each apartment provides free WiFi. All apartments have prime landmark views.
Amenities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Southbank
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Great welcome from Rachel
Instructions were perfect and came and showed us all we needed to know for stay
Nothing
10 / 10Outstanding·Aug 2026
Lovely clean apartment in a great location
There wasn’t anything I didn’t like about this apartment
8 / 10Excellent·Aug 2026
The location was excellent, the unit was a great size and perfect for family of 5 with 3 young adult children.
We didn’t like not being able to use the pool or gym, especially as we use a gym every day.
6 / 10Average·Mar 2026
The apartments itself, and location was great.
Dealing with staff when there was a delay on their end transferring my bond back!
Firstly, it is not clear or upfront when booking the room that there is a 1.5k bond for the room. Not everyone is in financial positions to hold credit cards nor have 1.5k for a bond. Staff were willing to reduce the bond to 1k (which very grateful for) but bank transfer was the only suitable option.
Once we checked out of the hotel, I confirmed the following business day to have my bond returned to me via bank transfer as discussed and noted via email with staff, and they advised my bond had been released with no issues and to make contact with them at the end of the week if I hadn’t received it.
I called on Friday as funds had not been received 4 business days after supposed release of my bond. It was advised that platinum apartments had not processed my bank transfer, and staff did not read the notes on file despite me emailing in the email thread which confirmed the above! Staff advised she would get accounts to do it, however when asking if it could’ve prioritised as it was a delay on their end was told it depends on accounts. I would have hoped that due to the staff mistakes in delaying funds it would be prioritised! Dealing with staff post trip has tainted the experience and would be hesitant to book again.
$$$$
Top rated by guests
9.2Outstanding
(337 Ratings)
"Great welcome from Rachel
Instructions were perfect and came and showed us all we needed to know for stay"
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