Holiday Inn Express Melbourne Southbank, an IHG Hotel
About this hotel
Ideally located in the Southbank district of Melbourne, Holiday Inn Express Melbourne Southbank is located 1.7 km from Rod Laver Arena, 1.9 km from Block Arcade Melbourne and 800 metres from National Gallery of Victoria.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Southbank
Hotel in Southbank
Reasons to book
Includes essentialsGarden, Kitchen / Kitchenette, Air conditioner and more
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Reviews
4.1/5.0
Excellent(2,778 Reviews)
100% verified reviews
9.0
Good breakfast. Very quiet in the room considering the location. Close to Southbank and the NGV.
Only two tea bags in the room. The shower leaked slightly into the bedroom.
10.0
Excellent place to stay. Breakfast was so fantastic being included with the room price.
8.0
Travelling from out of town we love the location and atmosphere of this city hotel. Reception area also hosts a bar, balcony and vast breakfast room, as well as many areas catering for remote working. We love the full buffet breakfast included with a wide variety of options available (except for the coffee).
The rooms are small and after staying a couple of nights can become cramped. The breakfast coffee (machine) isn't great and quality on offer could be improved.
8.0
Modern, clean, very ideal location, easy check in process and easy parking situation
Aircon didn’t work well
9.0
Great location, room is clean and friendly staff.
9.0
Location is accessible and breakfast is good.
For first timer, parking might be confusing and hotel sign is not easily see from main road until you reach the lane to turn in.
8.0
Close to Rod laver
Breakfast
Clean rooms
Lovely hot shower
Every thing was fine
Parking onsite was a convoluted affair and difficult to operate and exit. But got there in the end
1.0
Nothing
Staff was not given a tax invoice. Multiple back and forth.
8.0
The staff, the breakfast, the facilities...
The air-conditioning was not going down to 20 degrees even though it said it is.
10.0
Breakfast was really good and the hotel is in a great little close to southbank
4.0
I like the location because it’s just close, we usually go to the Langham but because it’s full booked we really didn’t have a choice but to stay here.
bit disappointing when room isn’t ready when I specifically called prior to travelling because I told them that I have a graduation to attend at 1:30pm. one of the staff I think Asian said come at 12pm so I did, when I reached there no one to help bring luggages up and receptionist told me the room isn’t ready so I have to change and do my make up at a public toilet because room isn’t ready! When we checked in at night one supervisor having her “iced coffee” prior to our check in didn’t even bother hiding it and ignoring us waiting for the guy to check us in. Most disappointing hotel ever. Shouldn’t be working in a hospitality sector. Basic greeting of Hi hello does NOT hurt but if you have staff who’s incompetent and do not care better find another job.
7.0
Location was good, rooms clean.
Breakfast was not special. I would not recommend, tasted like straight out of a packet. No fruit for cereal. No Bacon.
8.0
The location was perfect
The lifts took so long to arrive.
10.0
As i am in a wheelchair i require a bit extra space and accessible bathroom/shower. I can always rely on the holiday inn to meet my needs 🙂
8.0
The room was spacious and modern, all in a very good, brand new standard
Glasses at breadfast were poorly cleaned, some had lipstick left on them. In the room during my four nights stay, the mugs were not cleaned and the bins were not emptied, this was surprising, as all the rest was great.
10.0
Surprised at the beautiful decor, the full size bar and breakfast and parking was included in the price. The staff were helpful and friendly. The pastries were lovely.
The breakfast hot food was poor, so avoided that counter. We came to breakfast at 8.40 and no fresh fruit left, when I asked the lady went into the back and came back to say there was none left.
1.0
Breakfast and the room were good,but what really let the show down is this night's stay was sold specifically with the offer of '12 noon checkout' and when I got there, it was firmly"10 am checkout because we are busy". (even thought I showed them the printed offer of 12 noon checkout.)
I was very unhappy with booking.com and the hotel because they would not honour the 12 noon checkout it was specifically advertised with. I had it in writing, but booking.com said 'we are just an intermediary, you have to ask them...' and the hotel said 'oh, booking.com just puts 12 noon checkout, we only offer 10 am checkout'. Excuses, that is deceptive advertising. I will not use either company again as I have no confidence in what they say.
8.0
Breakfast had everything i needed and was yummy and fresh. Location was fine and staff were attentive.
Location was easy to get to and transport was available with excellent assistance from desk staff. Close to Crown and many restaurants and food outlets. Also reasonably close to a lot of the major entertainment venues. Rooms are not huge but was adequate for our needs and the price and had all essentials.
Nothing comes to mind.
10.0
Clean
Nothing
10.0
Great Location. Everything was perfect, lovely welcoming staff & rooms are very clean
There was nothing not to dislike
9.0
Great breakfast, topped up regularly, lots of choice
A longer 'happy hour' would encourage more people to use the facilities
10.0
Location. Cleanliness. Staff helpful
Nothing
4.0
Looked new, rooms were great & close to most attractions
Limited staff. 1 person to checkin people AND to make beverages was appalling
Wanted a drink at the bar, run out of everything including tonic & soda water
Breakfast was minimal not even bacon, also expected stuff like mushrooms, tomatoes etc. Scrambled eggs only on offer which were watery and no flavour. Juices put in wrong spot in the buffet
Housekeeping was done at 4:30pm!!! This is when most people come back from adventures and are ready to wind down or even have a nap. Who cleans rooms at 4:30pm?!? AND to watch her have your top cover just pulled up and smoothed over, didn’t change any sheets underlay underneath was all crinkled and lumpy because it wasn’t made correctly, changed bin and left. Shower wasn’t cleaned and didn’t even check fridge to see if we needed UHT milk replenished. NO bottled water at all in rooms.
9.0
Ease of check in and great location. Room was very nice and bed comfortable.
9.0
Clean, location , nice reception
None
8.0
Everything new , the staff,location
Cleaning service very poor
8.0
The hotel exceeded my expectations with the updated facilities.
Breakfast did not have much hot food choices
In my room, there was drinks splatter marks all over the ceiling.
8.0
Modern furnishings in great condition
Extremely clean
Breakfast included good quality and choice
Convenient location easy walk to Casino and river dining
Car parking on site convenient
The return air vent in roof above entry to room very dusty - needed vacuuming as fluff would fall on your head as you entered
No sweet biscuits included in tea making station in the room
8.0
Perfect location for river cruises and the Eureka Tower and Sky deck.
Good breakfast and pleasant and helpful breakfast staff.
Reception staff were often busy and ignored you when you arrived. They didn’t even bother to say, I will be with you in a moment. I found this rude and unwelcoming.
9.0
The location was great, minutes away from the glitz and glamour of Southbank. Very clean, luxurious and comfortable
The breakfast items were pretty limited
8.0
Location was good.
Having Breakfast included was a bonus and Breakfast was good
Was a flying Visit but I had nothing that I disliked
9.0
Lovely Room & Great Breakfast
10am check out
9.0
Clean, convenient location and breakfast was nice.
There wasn’t an option for chocolate drinks in the room and breakfast. Milk in the room wasn’t replenished. Cups in the room weren’t cleaned or replaced every day.
9.0
Room had all of the facilities that you require. Comfortable bed, large TV, good size bathroom & excellent views.
Not enough Coffee & tea facilities. No wine glasses.
6.0
Breakfast was crap, wish we went elsewhere
Minimal choice, crap eggs, no bacon Monday. Was very disappointing
8.0
Free Wi Fi and the bed
Space was a bit limited
7.0
Breakfast was very good, room was small
Strange you couldnt order dinner or room service
9.0
The location was great! Short stroll to the river and city.
Difficult to find the entrance. Breakfast was cold each day. Small variety, but enough- just disappointing it was never hot.
FAQs
How much does this hotel cost compared to others in Southbank?
The average price for a rental in Southbank is $106 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Melbourne Southbank, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Melbourne Southbank, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Melbourne Southbank, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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