Holiday Inn Express Cardiff Bay, an IHG Hotel

Holiday Inn Express Cardiff Bay, an IHG Hotel Hotel in Cardiff

About this hotel

Nestled in Cardiff, this charming hotel for $124 per night is a great choice for your next vacation. In the waterfront area of Cardiff Bay’s old East Dock, only 20 minutes’ walk from the heart of the city centre, this modern hotel offers a restaurant, bar and terrace and is situated just 500 metres from Cardiff Bay Railway Station.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.07 miles

Holiday Inn Express Cardiff Bay, an IHG Hotel

4.0

Good(2,871 Reviews)

Hotel in Cardiff

3-Star Hotel

Reasons to book

Great for pets

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

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About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony / Patio

Wheelchair accessible

Family friendly

Map of Cardiff

Nearby attractions

National Museum Cardiff

1.07 miles

Reviews

4.0/5.0

Good(2,871 Reviews)

100% verified reviews

8.0

Apr 2024

Good Location to stay to go around Cardiff bay.

I booked for 4 occupants. The soft bed was not ready. I had to call the reception to set it up. I found the sofa bed was dusty, but it was set up alright after my request.

The hotel was not aware of the fact that I booking for 4 and forget set the room before I could occupy.

8.0

Apr 2024

A good place to stay

Location to Mermaide Quay was excellent, nice and quite, and draught beer available at the bar.

I didn't like paying for the parking and was disappointed there was no refrigerator.

7.0

Feb 2024

A good budget option in the heart of Cardiff bay.

Comfortable beds, clean rooms and a decent breakfast included in the price. Dove toiletries in refill dispensers in the bathroom and breakfast condiments in a large dispensing container meaning single use plastic was negligible. Very welcome!

Nachos did not have any guacamole, as was listed.

8.0

Feb 2024

Very good, parking was good, room was clean and warm. Would stay here again.

Perfectly located for what what we needed.

All good, my only problem was the wait in the morning for a coffee, only one machine that isn’t very quick and a line of people waiting to use it so my breakfast was cold by the time I got there.

3.0

Feb 2024

Poor experience.

Reasonable walking distance to/from Cardiff city centre. Comfortable enough bed.

Carpet was marked/grubby, as was the upholstered chair (badly stained) The 'wet room' shower completely floods the bathroom floor, with no mop etc, rendering the sink/toilet after showering practically unusable. No available seats/tables at breakfast, with a number of families/guests waiting to be seated before me. Gave up after about 10 minutes and just had a coffee in the end. I realise that busy periods can occur, but this was unacceptable. No staff at the reception desk to speak to on check out, so had to just leave key without having the opportunity of bringing up the above. Paying an extra £10 for parking - in an actual hotel carpark, especially bearing in mind all of the above, was a bit of a p*** take to be honest.

8.0

Feb 2024

Lovely stay but bad breakfast

View and area was lovely, close to train station and easy to get to centre. Lovely and quiet with everything you need. Shop just around the corner to get anything you want. Would definitely stay here again.

Breakfast wasn't very nice, scrambled egg very grainy, just generally didn't taste nice. Room had a slight sewage smell but probably the location.

9.0

Dec 2023

Fantastic

Breakfast Exceeded expectations, location was great. Being on the river was beautiful lovely look out at night. room was clean and tidy and staff were very friendly. They let us leave our car parked early so we could visit Cardiff castle and sightsee, without the hassle of finding parking.

Free parking

8.0

Dec 2023

Nice place to stay. Will definitely use this place again

Nice and clean. Lovely helpful staff

Toilet was very low Shower needed a bit more power in it

8.0

Dec 2023

Perfect budget night away for Christmas shopping.

The staff, bar area, breakfast and cleanliness.

The bed not as large and pillows not as comfy as other budget hotels but still good value for money.

9.0

Dec 2023

Will return!

Excellent staff, room and breakfast, the hotel was spotless, easy to find and the parking is a massive bonus... just a shame it's at an extra cost!

Sadly the hotel isn't actually in the bay itself (my mistake for not checking) it was downpour after downpour so I didn't want to walk to the bay... however, the gentleman at the front desk had a taxi arrive for me within minutes which was very kind! It was under £10 each way.

10.0

Dec 2023

9/10

Good location

None

8.0

Dec 2023

Lovely breakfast and location

I liked the location plus there was a shop around the corner and you can walk to the city centre

Having to pay for parking, being a hotel resident as I parked my car away from the property and having to wait for the coffee machine, could do with two at busy times

10.0

Dec 2023

Night in cardiff

In Cardiff to see show in the bay hotel nearby and done the job for us bfast was stunning hotel quiet and clean

Nothing couldn't fault it and will stay again even just for a night bout in the city centre

9.0

Dec 2023

I will definitely be staying here again.

The hotel is very clean and well furnished. The room was comfortable and well worth the money; however, being in a cold snap it did take a while to figure out how to get the room warmed up - some instructions might have helped. The evening menu was excellent and very tasty. Breakfast was well laid out with every option available and without doubt was one of the tastiest full English breakfasts I've had...anywhere. A small glitch occurred on checkout when the receptionist said I couldn't have an invoice as I'd booked via Booking.Com (I require an invoice for my expenses). However, I emailed the hotel when I got home and an invoice was emailed to me directly...excellent service.

No major negative comments at all.

8.0

Dec 2023

Xmas shopping in Cardiff Very good place to shop

The room was very comfortable and the breakfast was excellent.

For me personally because i have walking difficulties the location was to far away from the city centre, and all though we had a disabled room with a walk in shower witch for me was excellent we were on the top floor and the lift wasn't working witch ment walking up and down 3 flights of stairs.

8.0

Dec 2023

Good location between Cardiff Bay and the city centre

We've stayed here a number of times now, and as always the staff were friendly and professional. The lady in the breakfast area was particularly helpful although rushed off her feet. Our room was warm and the bed comfortable. The breakfast buffet is good, although the toasters never seem to be on quite the right setting.

I didn't like being in a room with an adjoining door, although I know this is sometimes unavoidable. I would prefer it if it had a proper bolt we could pull across.

6.0

Nov 2023

Would stay again, hopefully the mystery noise would have been fixed...

All good apart from 1 thing.

All mainly good (apart from the bar being shut in the afternoon). The issue was there was a strange noise like a large extractor fan (as in a commercial kitchen one) running, stopping for a few seconds then starting again. I assume something was malfunctioning. This continued all night. Also talking to another family of guests in the morning they also were kept awake by it. I'm hoping it's been fixed by now...

9.0

Nov 2023

Very nice

Car park expensive

10.0

Nov 2023

Xmas Market visit.

Lovely room, great view over the water.

Breakfast was basic. Tomatoes, mushrooms, and fried eggs would have made it better.

8.0

Nov 2023

Generally the hotel was good and the staff were helpful

Breakfast was fairly good, and locational was good. Lounge was basic but adequate. And room was generally clean

Toilet could have done with disinfecting…toilet bowl was stained

9.0

Nov 2023

Great all rounder

Nice modern rooms

Bit of distance from the centre

7.0

Nov 2023

Nice but basic

For a family if 4 the room was small and only enough towels given for two people

9.0

Nov 2023

Location and breakfast great

The breakfast was very good, tasty and hot, especially liked the scrambled eggs. The shower was much better than many places we have stayed. The location would have been better experienced at a different time of year or much less rain

Staff around more often, we had to wait and then chase for forks at breakfast plus no at the reception desk to get a reminder as to where and how to get somewhere nice to eat dinner at

8.0

Oct 2023

Good location

The staff were very friendly and helpful. The location is good for both the bay and the city centre. There is a handy little convenience shop a couple of minutes walk away. The breakfast was very nice. The shower was easy to use and the water hot.

I found the bed rather too firm, however my husband liked it. The pillows were too hard for me. Also the duvet only just reached each side, so it wasn't big enough to cover us both properly. Fortunately it wasn't too cold.

8.0

Oct 2023

A lovely break

Excellent breakfast

A little way to walk to the Bay area

5.0

Sep 2023

Passable for one night. Small room so not somewhere you want to stay for long.

Close to Cardiff Bay for a gig we were attending.

Very small room with dirty windows. Had to pay £10 to park in the car park which wasn’t explained until we arrived. Breakfast area overrun by staff eating their own breakfasts! Had to wait in queue behind them to get coffee. No apologies.

4.0

Sep 2023

Disappointing

Breakfast ok,staff friendly ,the shop facilities good

It was like walking in to a laundry place when we arrived also most laundry when coming out of room the same , bed uncomfortable bed linen not the best

9.0

Sep 2023

Superb

Ease of location. Value for money. Helpful staff.

Beds were abit small.

8.0

Sep 2023

Enjoyed being close to Cardiff Bay

Total mayhem Saturday breakfast nothing cleared crockery missing but Sunday Hanna and Joanna did a great job and was like being in a different hotel. Reception staff very helpful

Total muddle in dining area Saturday

6.0

Aug 2023

Decent for the price, and good value.

Decent price and location.

Breakfast was crowded. Staff got our food order slightly wrong at dinner.

9.0

Aug 2023

Lovely hotel on Cardiff Bay

Lovely hotel overlooking Cardiff Bay. Lovely room and breakfast was excellent.

Parking is difficult and limited spaces and you have to pay £10 per night. If you cannot get a space you can park on the road but you must return before 10am or you will get a ticket!

9.0

Aug 2023

Very good in general.

Great location. Breakfast is good for the price.

Some of the facilities needs to be updated.

9.0

Aug 2023

Superb

staff helpful friendly welcoming

liked everything

8.0

Aug 2023

A great, short stay!

It really was a good room and value for money as I was only staying 2 nights. Bed was comfortable and it had everything I needed. As the remote wasn't properly working, staff really helped me out as soon as they could. I also loved the dinner options there.

Not much. I didn't know there were two Holiday Inn's in town. If I'd known I would've maybe gone for the one closer to the city but as I was only there for the weekend, it's not really a dislike, just an observation.

2.0

Jul 2023

Not good wouldn't recommend

The breakfast was OK and was all cold and not great.

The bathrooms are very dirty, especially around the soaps and and underneath the sofa bed was extremely dirty and there was no bed sheets for the sofa bed and it was too late at night to go ask for some! And the toilets downstairs smelt very, very bad. Really bad

FAQs

How much does this hotel cost compared to others in Cardiff?

The average price for a rental in Cardiff is $117 per night. This rental is $7 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Cardiff Bay, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Cardiff Bay, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Holiday Inn Express Cardiff Bay, an IHG Hotel?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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4.4

Excellent(6,966 Reviews)

Holiday Inn Express Cardiff Bay, an IHG Hotel

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Holiday Inn Express Cardiff Bay, an IHG Hotel

Hotel in Cardiff

Reasons to book

About this hotel

Amenities

Map of Cardiff

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Cardiff?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Cardiff Bay, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Cardiff Bay, an IHG Hotel?

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