Everything was fantastic! Beautiful building and amazing staff. Great breakfast and fabulous gin bar!

nothing

Beautiful large room with a balcony looking out at panorama of the mountains in Engelberg. Location was easily walkable from station and to gorgeous konditerei's, supermarkets for snacks and plenty of coffee shops/ restaurants nearby. We ate in the hotel restaurant in the evening which had lovely views over the town and the food was plentiful and a great buffet. The hotel seemed to be very family oriented with old school glamour. There was a quieter dining area for older children and smaller groups of adults as well as a large dining room where the buffet was which catered for larger groups. As well as the stunning location, genuinely of note were the Staff at the Terrace. They are a credit to the hotel management and all staff we met were warm, helpful and demonstrated high standards of customer service and care about their guests which really shone through. We really felt looked after and welcome throughout our stay. Thanks so much to Hotel Terrace team, especially the assistant manager receptionist who welcomed us guided us where to go to make the most of our short stay. We'd love to return for longer next time.

Location, view and breakfast

The mattress too soft make uncomfortable to sleep. The head goes up down level from the rest of the body's

Staff very polite - they changed us the room to have a better view. Position amazing (lift to the center is a saver).

Very poor and old fashioned rooms. Bad price/value ratio.

the place was amazing, great hotel, delicious food, friendly staff, cozy bedroom and comfortable beds wish we could stay longer

location, view, accessibility

Sauna was under construction without being announced upfront

Nice view over watching whole town area. 5 mins walk to the train station. Although hotel is at higher ground, was surprised they have 2 connecting lift via a cave tunnel right up to the hotel. - 9°C and is feeling really warm in the room.

Can hear people talking from the next room. Either the wall is thin or the guest from the other room is talking too loud