stunningly beautiful

all of it

Location fantastic, right in the centre of town. Very old building, tastefully restored.

Limited restaurant menu.

Stylish, great location, helpful staff, upgraded!

Stairs up to the room had to be “negotiated” 😉

The hotel is beautiful and the rooms are lovely though our room this time was quite small.

For 339 euros out of season on a weekday it seemed pretty expensive - it was a small room and I believe double bed. The tea coffee facilities in the room v poor. One tea bag earl grey and 2 instant coffee sachets with full cream as only milk option - very poor for 4 star hotel in 2023. Also when I asked for more tea bags I was given 2 more - hardly generous so not enough for a cup of tea when we arrived and in the morning. Many people staying here are travelling through France and arrive tired this needs better consideration.

extremely overpriced. No normal shower in the bathroom, taking a shower must me done handheld standing in the bathtub. no decent coffee facility in the room, only one sachet with nescafe powder coffee.

Excellent.

Nothing

historic building

cost of breakfast

Great building, quiet peaceful location.

Breakfast was good but expensive

We have been loyal customers for 10 years. No recognition of that and receptionist astonishingly rude ! Probably won’t stay again.

Beautiful building and location

Paid over the odds for the classic double that we had. Handheld shower with no curtain or screen Hairdryer blew hot and cold The only hotel we’ve stayed in recently that doesn’t have a coffee machine. Instead a kettle which you have to boil on the floor nearest to a plug with 2 sachets if Nescafé All of the above are totally fine, but, for the price charged we expected something better.

Beautiful building in a wonderful location near the cathedral in the old part of town. The building dates back many centuries and had been amazingly renovated.

Expensive breakfast at €31 each.

Very nice hotel in country house style, very centrally located but still very quiet. Excellent breakfast with service (no self-service) in an extra room with a fireplace. A beautiful courtyard invites you to have a glass of champagne before and after dinner. The pool is a bit small, but still gives the opportunity for a little refreshment.

Set behind the Cathedral in Troyes this old hotel is full of charm and history. Breakfast was unique in that it wasn't the usual buffet. It was brought by a waitress but no menu was provided so it was difficult to determine what could have been available for this (expensive) meal. I wonder if I had asked for braised kidneys (a favorite of mine) whether they would have been able to provide!

I had been in email contact with the hotel for a week before arrival to request a table for dinner. On the morning of our arrival I was told the restaurant was fully booked. When we arrived I asked again about dinner and I was told we would have to eat elsewhere. We asked them to book somewhere nearby that they would recommend and we ate at the La Barge nearby. It was most acceptable. Parking is extremely difficult. There are about 6 spaces at the front door in a narrow one-way street. My wife holds a blue badge so we had to unload outside the hotel and I then had to search for a parking space. Fortunately a disabled spot was available about 100m from the hotel otherwise I would have had to search further afield. So be warned - parking and hotel restaurant reservations are difficult!

The incredible character, location, facilities & cleanliness

excellent location / excellent service and personnel / breakfast very nice / super nice location and hotel facilities / secure parking available / close to city centre

i would suggest a small refrigirator in the room ..

Lovely 12 century building. Helpful staff and great location. Quiet and perfect for stop over with my dog.

Beautiful hotel friendly and excellent service.

the historic building is full of charm and sympathetically restored

uneven very steep stairs

Breakfast was fine.

Evening meal spoilt the stay.

Large, clean quiet room. In the eaves though which would have been annoying if staying longer. Bathroom didn’t have a shower (presumably the ancient timber building is a constraint).

No shower - see above.

Beautiful hotel with great amenities, food and service. The gardens are such wonderful spaces to enjoy. Luxurious and personal.

Nothing