Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
The Boutique Hotel Albana Real is centrally located in the village of Zermatt and features luxury rooms with full amenities.
Amenities
Shuttle available
Free WiFi/internet
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
The location and the spa
Construction work blocking the Mountain View (despite having reserved and paid extra for mountain room)
10 / 10Outstanding·Aug 2026
Nice, accommodating and very friendly staff. Matterhorn view from the room and near the hotel. Clean environment, satisfying breakfast and good housekeeping. Close to the main street/restaurants/train station. Excellent shuttle service. Thank you to the excellent staff in reception - Sally, Sophie & Eunice.
None.
10 / 10Outstanding·Mar 2026
The hotel staff were super helpful and nice. They could not have been more accommodating and left the most beautiful pink hats on our bed to welcome us to their hotel. The beds were super comfortable and we loved the spa area. I’d highly recommend.
Nothing
5 / 10·Jan 2026
The bartender, Bart, was absolutely fabulous friendly, easy to talk to, and made the bar experience memorable. I’d highly recommend checking out the bar during your stay
The shuttle service, which is essential since cars aren’t allowed in Zermatt, was barely advertised and very difficult to arrange. We ended up stranded at the train station for over an hour in the freezing cold trying to organize transport. The property could definitely improve the shuttle service. Check‑in also wasn’t smooth — we were left standing with our luggage, unsure if or when it would be delivered to the room.
$$$$
Top rated by guests
8.7Excellent
(265 Ratings)
"Nice, accommodating and very friendly staff. Matterhorn view from the room and near the hotel. Clean environment, satisfying breakfast and good housekeeping. Close to the main street/restaurants/train..."
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