Hotel in Zermatt
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
The 4-star Firefly Luxury Suites at the foot of the Matterhorn in Zermatt is only a 3-minute walk away from the Klein Matterhorn cable car and a short walk from the village center.
Amenities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Zermatt
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Firefly was unquestionably the finest hotel of our trip through Germany and Switzerland. From the moment we arrived, the service was warm, polished, and attentive, making us feel genuinely welcomed throughout our stay. Our room was beautifully designed, spacious, exceptionally comfortable, and thoughtfully appointed.
The hotel’s location and views were outstanding, creating a peaceful and memorable setting. The view of the Matterhorn from my balcony was memorable. Breakfast served in the room was delicious, with an excellent selection, while the amenities reflected the same high standard found throughout the property.
Every detail felt carefully considered, and the combination of luxurious accommodations, exceptional service, and remarkable surroundings made our stay truly special. Firefly exceeded our expectations in every way, and we would return without hesitation.
The sauna and Jacuzzi were being upgraded during part of our stay, which was disappointing because they would have been especially welcome after our amazing hikes. Even so, every other aspect of the experience was exceptional. Firefly exceeded our expectations and remains the best hotel of our trip.
10 / 10Outstanding·Jul 2026
Fantastic room, exceptional breakfast
10 / 10Outstanding·Jun 2026
Overall atmosphere is luxurious yet informal and charming. The suite was spacious and beautifully decorated with a very cohesive, minimalistic but still practical layout . The breakfast in the room adds to appeal where one can eat in loungewear without having to dress up to go to a restaurant.The sauna/ spa is another luxury touch and great after a long hiking day .
I would go back there every time !
Nothing that I can think of !
10 / 10Outstanding·May 2026
Stunning apartment with fabulous views of the Matterhorn. Super helpful and friendly staff. Loved the bar and pool area. Easy walk to cable cars and centre of town.
Nothing negative.
$$$$
Top rated by guests
9.8Outstanding
(199 Ratings)
"Firefly was unquestionably the finest hotel of our trip through Germany and Switzerland. From the moment we arrived, the service was warm, polished, and attentive, making us feel genuinely welcomed th..."
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