The Ben, Autograph Collection
About this hotel
Situated in West Palm Beach, this attractive hotel for $361 per night is a great option for your next vacation. The Ben, Autograph Collection features free bikes, outdoor swimming pool, a fitness centre and shared lounge in West Palm Beach. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of West Palm Beach, FL
Reviews
4.3/5.0
Excellent(240 Reviews)
100% verified reviews
6.0
Emplacement interessant mais pas non plus optimal ! Chambre et hôtel décoré avec goût bien que légèrement bling. Lits confortables.
Accueil déplorable, pas de sourire, on vous demande si réservation, passeport, CB, signature, numéro de chambre merci au revoir. Pas d'infos sur le petit déjeuner, pas d'infos sur la piscine etc...honteux à ce prix. La chambre donnait sur ... un mur ! Climatisation perfectible, coussins trop mous, salle de bain un peu petite. Enfin, je déteste ce genre d'hôtel luxe qui reçoit tout un tas de gens, réception avec des gens qui se comportent mal alors que même pas client ! Bref expédié déplorable, je blackliste la marque premium de cette chaîne. Vous avez du travail avant de pouvoir prétendre à du vrai 5 étoiles.
3.0
Buyer beware when you book $700 per night room you might have a dreadful view of the wall with dirt and debris. We had 2 rooms and they both had this view. I’m still in shock
10.0
The accommodations, the rooftop, the food at the restaurants, but most of all the great service and staff of the staff. Everyone was very attentive and in great disposition all the time, from the valet parking service to the ladies that cleaned up our room. Very helpful with my brother who stayed there for several weeks after having a knee surgery.
9.0
Nicely decorated rooms and good amount of square footage
The cleaning staff on corridors was a bit noisy and I needed a nap afternoon from my trip 😥
10.0
We had breakfast at Proper Grit and it was excellent! The service, the food - and the atmosphere in the entire hotel was beautiful.
Everything was good - no issues or complaints.
8.0
Staff , cleanness , comfort and swimming pool
Location, and prices relatively high. Breakfast is expensive for someone already staying in the hotel
7.0
As acomodações e limpeza
8.0
Good location, good facilities, comfortable rooms. Valet was efficient and welcoming.
The service from the staff was fine and acceptable, however, coming from a hotel the previous night where the service was superb our experience was a bit of a let down e.g. no offer of a bell boy to take luggage to the room, only 2 from our party of 4 were offered a welcome drink, allocated rooms were incorrect (the wrong way round resulting in having to switch luggage from floor 2 to floor 7 and vice versa) and pool furniture being removed around us and packed up for the evening even though the pool was still open.
10.0
Located perfectly for walking, site seeing, and restaurants
Nothing
10.0
The location was great!
A bigger fridge would’ve been better
8.0
We like our waiter G, he was so awesome. He was the best waiter, very pleasant to talk too
Housekeeping could be better. The toilet room need to wipe down, the walls and baseboards are dirty and dusty and she never replace the bathroom trash bag
10.0
The staff were all exceptionally nice, in particular Ismeralda, Nicholas, Michael and the weekend Doormen. They went out of their way to assist me in a number of matters and ALWAYS DID IT WITH A NICE, SINCERE SMILE!
Thanks again for a nice stay in West Palm Beach.
A wool blanket in the closet for cold natured people would be fine.
10.0
It is a beautiful hotel with two great casual restaurants. The staff was great and very attentive.
There were quite a few dogs on the property and for the most part it was great but the dog next to our room barked a lot. They don’t provide beach chairs for the beach only towels
10.0
The location was great and we had a room with a marina view and balcony. The facilities were first class and staff friendly and helpful
The price for valet parking a car, which at $48 is excessive. I did not use this facility and self parked at a parking lot 100 yards from hotel at $20 per night
8.0
loved the whole theme and all the extra touches like the auto light under the bed when you step down from bed.
price
1.0
The hotel is centrally located and had a great poolside ambiance
The room...picture of Einstein facing the bed was eerie...too expensive for what they offered...breakfast wasn't even included ...concrete on ceiling was very uninviting...sliding door with frosted glass served no purpose...no drawer next to the bed
10.0
everything!
9.0
Hip, stylish and home to the beautiful people. Good location but pricey as are most things in West Palm Beach. Excellent friendly polite service from everyone. Hotel restaurant is nice but also lots of places to eat and drink on the doorstep. I'd definitely stay again.
Very little. My one tiny niggle is that the shower pressure is pretty poor on the 7th floor. Concierge also not that present.
FAQs
How much does this hotel cost compared to others in West Palm Beach?
The average price for a rental in West Palm Beach is $222 per night. This rental is $139 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Ben, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Ben, Autograph Collection. Enjoy the water!
Is The Ben, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Ben, Autograph Collection?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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