Hotel in Aix-en-Provence
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Prime City Center Location
Amenities
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Aix-en-Provence
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Great location
Room very spar e
10 / 10Outstanding·Jul 2026
Staff was incredibly kind and helpful! Great location, clean and comfortable!
Not a thing! We loved our stay!
10 / 10Outstanding·Jul 2026
one particular thing to highlight.. we booked parking at hotel.. as u know ita all a bit complicated with ghe retricted traffic.. basically we got as far as the fontaine de la rotonde and were stuck. an excellent young lady came and guided us to our destination.. it was greatly apprecated .. thank you
nothing realyy.. grwat hotel.. centrally located :-)
5 / 10·May 2026
It was just before the Ironman event in Aix-en-Provence. When I tried to reserve parking, I discovered that it was no longer possible. It was also impossible to drive to the hotel reception due to access restrictions. As a result, I had to park about 800 meters away and carry my luggage to the hotel.
What disappointed me most was that the hotel did not inform me about these difficulties in advance. I only learned about the situation when I attempted to arrange parking. The only information I received was a voice message, which I was unable to locate until it was too late to make alternative arrangements.
There was also no gesture of goodwill or compensation for the inconvenience—not even something as simple as offering a complimentary coffee.
Had I known about these access and parking issues beforehand, I would probably have cancelled my reservation. Dragging heavy suitcases from a distant parking lot was not how I imagined starting my stay, especially when I was looking forward to a pleasant evening in the city center.
The hotel itself is nice, and I have no complaints about the property. However, the parking situation, the lack of clear communication, and the absence of any empathy from the staff significantly affected my overall experience.
$$$$
Top rated by guests
8.2Excellent
(1,286 Ratings)
"Staff was incredibly kind and helpful! Great location, clean and comfortable!"
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