Hotel in Czechia
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the heart of Karlovy Vary's spa area next to healing springs, right next to the Tržní Colonnade and steps away from the Hot Spring, this hotel offers free WiFi is available in the rooms.
Amenities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Czechia
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jul 2026
Beautiful rooms. Central location without being overly noisy.
Uncomfortable mattress. No one in reception after 7pm. Checkout too early (10 am), but to be fair they let us stay until 11 without a fuss.
9 / 10Outstanding·Jan 2026
IIt cannot be better located than this, best area to walk around Karlovy Vary. The rooms have a vintage feel and look, although very modernist facilities, the swimming pool and sauna area are just about the right size.
Very friendly staff.
The Sauna and pool are not in the same building and the rooms facing the back have no view of the city.
9 / 10Outstanding·Jan 2026
We liked the location and the treatment from the staff.
the fact that the spa was in another building and we had to go when was freezing outside
6 / 10Average·Apr 2025
The hotel itself was lovely, clean and in a great location.
Unfortunately, the customer service at reception was poor. The room we booked was advertised as having 2 single beds. When I asked about it after we had checked in, I was told that it's not possible to have 2 single beds in the room we booked. I showed what I had booked via booking.com, but was offered not compromise or compensation. I was told that I could pay for the upgrade to a room with 2 single beds, but I refused since I wasn't the one at fault. There was zero flexibility from the receptionist. Eventually, I contacted booking.com. They also tried to reason with the receptionist but still no willingness to compromise or find a fair solution. In the end, booking.com agreed to reimburse me for the upgrade even though the hotel falsely advertised the sleeping arrangements.
This was a very disappointing experience, especially for such a lovely hotel.
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Top rated by guests
9.1Outstanding
(581 Ratings)
"location,comfortable beds,great brrakfast and excellent restaurant for dinner,polite staff."
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