Hotel in Florence
4-Star Hotel
Reasons to book
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Florence
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
Location and staff
Stains all over the carpet, bathroom had a lot of water damage, AC was noisy
9 / 10Outstanding·Nov 2025
Was very nice and modern.
Location is a bit out and there was a lingering smell of cigarettes in the room. Room was also a bit small with 3 guests and luggage.
8 / 10Excellent·Oct 2025
We arrived at the hotel at 12 midday. Dropped off our bags for storage and took a metro which was just around the corner. Went to enjoy Florence for the rest of the day and stayed for one night. Beds were comfortable and breakfast was great. Florence Rifredi train station is just 10 minutes walking distance and it is handy if travelling from Pisa town. A lot of shops and restaurants around for a lunch or dinner.
I requested 2 single beds in advance and emailed a reminder a day before arrival, but the room was with double bed. When we checked in at 7 pm after long day on the feet in Florence we were told we have to wait at the reception until the bed will be made in to two singles.
The walls are so thin as we were able to hear people talking in the room beside. No kettle in the room and when we asked for a cup of boiling water we were told to pay for it.
The gym door is locked and we had to ask several times to let us in and wait beside doors as the room door card which was activated didn’t work to unlock gym door.
6 / 10Average·Jan 2026
The rooms were clean, the places was nice, the bed was comfy, the staff was friendly and helpful.
The only issue, as it's been mentioned in other comments: the walls are way too thin... You can clearly hear the conversations of your neighbours or what they are watching on TV. It's really not pleasant. It's the only downside of an otherwise great hotel.
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Top rated by guests
8.2Excellent
(2,771 Ratings)
"Great staff/ location/ room"
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