Hotel in City of Westminster
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
With an exclusive club and a restaurant, this stunning 5-star hotel is in the heart of elegant Mayfair.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Perfect location in walking distance to all venues incl. Westend. Comfortable bed and pillows, great amenities and coffee machine, but the room far too small to even stand with two people side by side. Not to talk about having two big luggages with nowhere to place. So needed to keep all inside and just take out the needs of the day. As we stayed just 1 night it worked, but comfortable is something different, especially when you pay >400€ for the night. Staff very friendly and helpful.
Bathroom had nowhere to place your necessaries and hygiene stuff, room was super small and looked bigger from the photos. Not at Althoff standards that we know (e.g. Schloss Bensberg). Also the booking system got hacked and I got fake phishing emails requesting to rebook. I had to inform them about it, just then they knew.
8 / 10Excellent·Aug 2026
Excellent location, quiet but easy access. Friendly staff, good size room, good AC in room.
Residences Bar, not good bar closed at 11pm in London. USB to both sides of the bed.
8 / 10Excellent·Aug 2026
Cleaning Service
Location
Window faces service stairs with no view, just an ugly wall. Good restaurant, but it lacks an understanding of 5-star service standards, such as providing a wet wipe after eating a burger.
6 / 10Average·Mar 2026
The location was great.
Room very cold and heating comes from small portable electric heaters.
There was some confusion about whether breakfast was included, even though my confirmation clearly said it was. The check-in clerk and reservations team both insisted it wasn’t before finally agreeing—but then said it was continental only. That detail isn’t mentioned anywhere in the confirmation or terms. They claimed that “good breakfast” on third-party sites means continental only, which felt misleading.
Likewise the situation with additional service charges when checking out. Although most were discretionary and removed when requested, you need to question them. Otherwise payment will be taken with these included.
$$$$
Top rated by guests
8.6Excellent
(722 Ratings)
"Exceptional! Beautiful hotel in the heart of London, we appreciated the attentive and friendly staff (Lesly was exceptionally kind to us, thank you!), the beautiful interior design and room, clean, c..."
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