Hotel in State of Quintana Roo
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Beachfront Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Beach front
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·May 2026
Gorgeous facilities, beautifully laid out. Very helpful, attentive staff.
The continental breakfast was quite simple, and overall I felt that the price was quite high when compared to some of the neighbouring hotels.
7 / 10Good·Mar 2026
The location, it is calm, white sandy beach
The staff is really amazing, they always find solution, always available, super friendly.
The breakfast is fabulous
Our room was smelling like humidity, the sheets were a little wet cause by that. Sometimes i had the impression that it was not so clean. Also some rooms are closed to their electric generator, that cause a lot of painful noise making impossible to sleep without earplug. I was expecting more on the room, one didn’t even have some plug in the bathroom…
8 / 10Excellent·Mar 2026
We had the ocean view room that has an amazing view. The staff is amazing in particular reception people so helpful. You can use some of the facilities in the sister hotel.
I agree with some of the comments regarding breakfast although the staff was very generous and always asked us if we wanted more.
6 / 10Average·Oct 2023
The room was confortable and the room service was exceptional.
The food and bar costs are absurd. The service at the restaurant and bar were not as expected for the cost.
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Top rated by guests
9.3Outstanding
(65 Ratings)
"- exceptional stay
- great location of the hotel directly on the beach with private day beds
- friendly staff at the reception and maids
- waiters at the beach bar were always very helpful and frie..."
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