Hotel in Cairns
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cairns
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
location beautiful.
Breakfast was ok...bacon was over cooked/dry
was unable to leave the curtains opened due to the room facing the opposite building - had a clear view into the room(s) in the opposite building - the room had half view of building and very little of the city -
8 / 10Excellent·Sep 2026
Location
Cleanliness- couch and floor mat had very bad stains over them
10 / 10Outstanding·Sep 2026
Staff were absolutely lovely to deal with. Very helpful with directions and information and just so cheerful.
Would have liked little coffee and sugar satchets in room. Supplies provided were great for people not fussy about how they drink coffee but I have really really really weak coffee.
6 / 10Average·Aug 2026
Room was clean, comfortable, and the location is great
Did not feel like a 5 star hotel and not value for money. Rooms were small compared to other hotels in the area with similar location and views for similar prices. Facilities and vibe were underwhelming, apart from the ground floor bar which is open to public, the exclusive bar to the hotel upstairs is always empty and often closed. Staff were generally nice and polite, staff at the breakfast restaurant were lovely, however reception staff and manager need more training in handling guest requests - arrangements for breakfast for early check out was refused quite rudely which is below expectations for hotels of this standard. Not recommended and we would not return.
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Top rated by guests
8.8Excellent
(3,575 Ratings)
"Staff were absolutely lovely to deal with. Very helpful with directions and information and just so cheerful."
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