Hotel in Cairns
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Get the celebrity treatment with world-class service at The Reef Hotel Casino Cairns - Handwritten Collection.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cairns
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Location ,
Pillows were to hard
The desk staff were friendly but
could have been more pro active
10 / 10Outstanding·Sep 2026
The room cleanliness was great.
The reception staff and concierge were very helpful.
Casino was very well run.
lifts were good.
Nothing to dislike really
10 / 10Outstanding·Sep 2026
Very well laid out. I enjoyed my stay
Nothing
6 / 10Average·Aug 2026
Staff were exceptionally friendly & helpful . Good location - close to everything - but also nice & quiet . Very clean . It was nice to have the Casino where there was live entertainment most nights - which was fun !! Rooms were very spacious & beds were comfortable.
This is NOT a 5 star hotel! Although the rooms are spacious & clean - they are VERY old & in desperate need of an upgrade ! Carpets were stained & shutters all needed replacing BADLY ! Also - the TV was very small & dated. The swimming pool area is quite nice - however the spa pool was cool (not warm ) and the Sauna is outdated & needs replacing . We did NOT feel that this hotel represents good value for money & we were very disappointed as this was going to be a little 'treat ' for us ! Based on the above we would not recommend this Hotel & will not be staying here again ! It is definitely time for a MAJOR refurbishment- or - the cost per night should be lowered to reflect the standard.
$$$$
Top rated by guests
9Outstanding
(1,799 Ratings)
"The room cleanliness was great.
The reception staff and concierge were very helpful.
Casino was very well run.
lifts were good."
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