Hilton Cairns
About this hotel
Nestled in Cairns, this attractive hotel for $99 per night is a great option for your next vacation. Experience a sense of luxury at Hilton Cairns, located on the Cairns Esplanade.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Cairns
Reviews
4.1/5.0
Excellent(1,541 Reviews)
100% verified reviews
3.0
Location was great good water views and walking spaces. We could easily get transport. Pool was nice and clean. Hotel has a fantastic outdoors area. The hotel is in heart of the city so travelling virtually to any part was easy.
Breakfast was cold, lot of dishes were empty and omelette's tasted wired felt very uncomfortable in the evening. Staff at Front desk although courteous but seemed very indifferent as if not happy. Rooms were dated and appeared unkept.
10.0
Perfect
Nothing
4.0
Very run down building to be a 5 star hotel, very ran down facilities in bad need of renovations and the price is very high, we expected so much better, very disappointing
8.0
Clean, functional accommodation in a convenient location.
Large and clean bedrooms and bathrooms.
As a 'Silver' Hilton Honors member, I had to argue to receive the free water.
Told Hilton Honors privileges did not apply as booking was made through Booking.com.
Breakfast finished at 9.30am - too early for a resort/holiday hotel.
Reception staff not sufficiently informed of local facilities. Incorrectly told shops would not be open Good Friday because it was Easter.
10.0
The property is very good, in one of the best loctions in cairns. Close to everything. food is really tasty. Staff super polite and helpful.
A little bit aged but this does not feels and does not cause any inconvenenjences, you just can see that hotel is quite long there.
7.0
Great location
Balcony door was really hard to open in room 514
9.0
I enjoyed the room service
Weather
10.0
It was by birthday treat to myself.
No discounts for locals. Even called Hilton direct specifically to ask but it was much cheaper through booking app.
9.0
It was luxurious, clean and in an excellent location
There was a wedding below in the garden and the music was thumping through our room. The management were amazing though and rectified the situation very quickly.
10.0
the staff was very nice, the lady that checked us in. i think her name was Jordan. She was really lovely.
Also there was a young girl behind the bar both evenings. Very lovley and makes a great spicy marg.
the pool area isnt inviting. I have stayed at other hiltons and it just looked very run down.
10.0
Loved the Location
Nothing it was great
9.0
Recently refurnished throughout the hotel. Our room was perfectly situated over looking the water. Staff very attentive and friendly. Fabulous buffet breakfast with great choices. Evening dining was also very pleasant and convenient for us. Pillows very comfortable. Bathroom toiletries good quality. Daily housekeeping appreciated.
Not a dislike just an observation.Bed linen a little over used and dingy . Could be better .
7.0
The view was good during our stay. Location was perfect and facility was available at lltime .
Sliding door is outdated.
8.0
Good breakfast
Checkin lady helpful
Margaret at the cocktail bar very pleasant
9.0
It was very central with a fabulous view, nice spacious room and clean
Air con was noisy and the room needed blackout curtains or blinds
6.0
9時に荷物置きに行ったら、空き状況を確認してくれアーリーチェックインして頂いた。
立地は諸々のアクセスが良い
バスルームの栓をしないと下水の臭いが上がってきた。それが部屋の入り口にあるので部屋に入った瞬間に臭いがくるのはちょっと嫌だった。
8.0
日本人スタッフもいて、どのスタッフも対応がプロフェッショナルで素晴らしいです
仕事のために良いWiFi 接続が必須でしたが、全く問題なしでした
コーヒーもカートリッジタイプで美味しかったので仕事が捗りました
空港からの交通手段がタクシーしかない
簡単に洗濯したのですが干すところがない
7.0
Room has great views, it was quiet and very comfortable. Pool is lovely.
Reception/lounge area is clean.
Breakfast is awesome - fantastic selection.
Reservation was more than $200 more than Booking.com confirmation and I had to wait a long time at reception for this dispute to be confirmed and reset to the price agreed on Booking.com
Walking through the lounge/reception area or up metal stairs for pool access. Seemed rather odd I was advised about lounge/reception access even if wet and the lady didn't know they had changing rooms. Advised they had a toilet. I didn't use them but the sign said 'changing rooms'.
Someone's nail next to bed - despite ripping a covid clean sticker on my door, so clean of room on arrival was not as thorough as I expected.
I ordered two glasses of wine with my room service food and only 1 arrived. Informed room service person at door and they said they would bring the other one straight away. 1 hour later, after calling room service to put this right, I received the second glass already paid for on room tab.
1.0
As a elderly person with use of only 1 foot
My only expensive sandal was removed by the cleaner by mistake
The staff denied it and have given no follow up or returned any calls as promised
10.0
Perfect location for our needs; excellent, very helpful staff; phenomenal, included breakfast buffet.
We also returned for 2 more nights on the 15th after an overnight snorkeling trip on the Great Barrier Reef.
We had an issue with our bed on the second stay which John from Guest Services went above and beyond to resolve to our satisfaction.
8.0
The hotel was v nice. Breakfast was good. The swimming pool exceptional. Excellent location for diving jetty.
In general the staff was good, but at the reception cd have been better informed about things around. Also, there was an error in our billing with a meal charged wrongly - the hotel did sort it out after calling a couple times. The rooms at the end of the corridor (on the swimming pool side) can get very hot
10.0
干净宽敞
没有
8.0
Schönes Zimmer bequme Betten. Nähe zum Hafen und zur Promenade. Aufmerksames Personal sehr hilfsbereit.
Duscheinrichtung etwas defekt.
10.0
It was clean & fresh. The staff were great, nothing was too much trouble! The location was fab, close to restaurants and groceries.
I can honestly say that there was nothing unlikeable that we came across!
10.0
Location and the staff was amazing.
Nothing
10.0
The hotel staff were exceptional! They assisted us by allowing us to check in early, as well as continue to use the hotel facilities after check-out.
The pool was fantastic!
My partner and I agree that the bed was the most comfortable bed we have ever slept in.
The hotel is in a great spot, easy walk to shops and restaurants.
We stayed in a water view room, the view from the Balcony was perfect.
8.0
日本人スタッフがいるという安心感。
清潔な施設で、繁華街からも徒歩で行ける距離という立地。テラス席もあり、居心地の良いホテルでした。
トイレに鍵がないのだけ少々気になりました、、
10.0
Das Zimmer war sehr schön - die Lage ein Traum (Meerblick). Das Frühstücksbuffet war sehr reichhaltig. Die Angestellten sehr zuvorkommend und nett. Von Cairns aus kann man wunderbare Ausflüge machen zum Tauchen/Schnorcheln und Regenwald besuchen!!
5.0
Staines on white bed topping on arrival. Air conditioning poor.
4.0
Location
There was hair in the bathroom and there was no free water available.
9.0
Location and staff
All good
10.0
The fact that the room was ready a little earlier, the proximity to Cairns restaurants and activities. The view was fabulous
No complaints
8.0
Die Auswahl am Frühstücksbuffet ist ausgezeichnet.
Viele Leute am Frühstücksbuffet welches besser platziert werden sollte, um den Ansturm besser zu kanalisieren.
Der Pina Colada am Pool war der mit Abstand schlechteste den ich jemals getrunken habe. Ich weiß bis heute nicht was das war. Da kann man gleich Wasser aus dem Kanal trinken.....
10.0
Convenient to excursions
I like everything
10.0
The beds were excellent. The staff were amazing. The brekky was also amazing. The 11am check out was excellent too - very helpful for our plans.
Not much hey. It was pretty perfect
7.0
One of the of the best locations Cairns has to offer. Very close to everything but away from the all noise.
Everything is average, it is definitely not a 5-star hotel.
The hotel is dated, however, well maintained for the age of the hotel.
8.0
Good
No your no map with how to get around the hotel too a while to find the pool, pool towels etc
6.0
Great location, close to the city centre and surrounds. Good pool area, especially for children. Nice communal area for relaxing and waiting for others.
Had to access rooms via central walkways, which are somewhat exposed to the elements, especially with inclement weather. Relatively small rooms with slightly tired decor and furnishings. Breakfast relatively good, but other high-level hotel chains (e.g. Sofitel, Crowne Plaza) are much better
9.0
The greeting and courtesy i received as a guest from Peter at Reception. He placed me a room with fabulous views and quiet area. Loved swimming and relaxing by the pool on return from day trips. The breakfast selection was all you could wish and staff polite and attentive. Room service for dinner excellent
The way the shower works. When turning on the single lever tap the water came out the bath tap and when worked out there was a hidden button you had to pull out to change the flow to the showerhead it came off and fell in the bath and i had to phone for assistance to fix it. I just want to turn on the shower taps and the water comes to the shower not bath, as is usual. Not many in Cairns would be soaking in a hot tub. Also it meant that unless i had the water turned on full which was excessive and water wasted the tap handle lowered itself back down and shut off the water completely. A lot of fiddling around to have a shower. Not good. Beds could be more comfortable, bit hard. Also when turned on all you either had all lights on or nothing. I like dim lighting, never have bright lights in at home. All lights were connected so if you turned on the switch every spotlight and lamps everything came on and you could not switch some off. Also wastes electricity and expensive. Found bedside lamp but bit too small and dark. Just being able to turn on the corner freestanding lamp as well on its own would be better.
10.0
The location
Shower over bath
FAQs
How much does this hotel cost compared to others in Cairns?
The average price for a rental in Cairns is $184 per night. This rental is $85 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Cairns. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Cairns. Enjoy the water!
Is Hilton Cairns pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Cairns?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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