"The two-bedroom terrace apartment has magnificent views from a very large terrace of Melbourne and Swan Street. The apartment is spacious, bright, has a roomy layout, comfortable, modern furniture; it..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Melbourne
Available Rooms
Ratings and reviews
9.2 / 10
Outstanding(646 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Too much light in room for good sleep
9 / 10Outstanding·Oct 2026
Modern lux, clean and comfortable apartment for my last few nights in Melbourne. It was a little small but perfectly fine for what I needed.
It was just a little on the small side; if there had been 2 of us things would have been tight, but for a solo traveller it was great.
9 / 10Outstanding·Oct 2026
Great location, very clean and comfortable
Couldnt adjust thermostat in studio room
5 / 10·Oct 2026
Good Location
Dear Management,
I am writing to express my disappointment with our recent stay.
We paid $269 per night, a total of $538 for the two-night stay, and unfortunately our first night was extremely uncomfortable.
The room temperature was around 24°C and we were initially unable to adjust the air conditioning controls to cool the room. On top of this, the air conditioning was making a very loud, constant dripping noise, which made it virtually impossible to sleep.
I contacted reception to report the problem, however the phone rang out several times and I also left several messages without receiving a response. Eventually, I was able to get through and spoke with Noah, who came to inspect the controller. He advised that the controls had been locked because of the guests in the adjoining room.
After this was addressed, he was able to lower the temperature and the second night was much more comfortable.
While I appreciate Noah assisting us once I was finally able to speak with someone, I am very disappointed that it took so much effort to get assistance, particularly when we were paying $269 per night.
The first night of our stay was essentially lost due to the room temperature, the excessive air conditioning noise and the difficulty contacting reception. I believe some compensation or a partial refund for the first night would be reasonable given the circumstances.
I also have a video for how load the noise was .
I look forward to hearing how you intend to resolve this matter.
Kind regards,
Tiffany Glass
$$$$
Top rated by guests
9.2Outstanding
(646 Ratings)
"The two-bedroom terrace apartment has magnificent views from a very large terrace of Melbourne and Swan Street. The apartment is spacious, bright, has a roomy layout, comfortable, modern furniture; it..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Melbourne
Available Rooms
About this apartment hotel
Comfortable Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Caroline Serviced Apartments Richmond. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Caroline Serviced Apartments Richmond pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Caroline Serviced Apartments Richmond?
We found 18 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
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