Hilton Garden Inn Des Moines West
About this hotel
Comfortable hotel, walk to Jordan Creek Town Center This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Hilton Garden Inn Des Moines West offers 176 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Map of West Des Moines, IA
Hotel in West Des Moines, IA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.4/5.0
Excellent(642 Reviews)
3.0
Check in was a breeze and the woman at the desk was so friendly! Bar was great, room was clean. Jacuzzi was great as well! Would definitely book again for a night away!
4.0
I enjoyed staying here
5.0
Clean and reliable!
4.0
We chose this hotel for its proximity to a few attractions, shopping, and the pool / hot tub. The room was clean and for the most part the staff was friendly. The pool area and hot tub were nice, but the hot tub jets didn't work. The entry area, pool area, and hallways were a bit noisy as there were lots of kids running around from a baseball or softball tournament. This isn't the hotel's fault, but it definitely affected our stay. If you simply need a room for the night in this area then this would be a decent option. For what we paid, though, we probably wouldn't stay here again.
3.0
Hot tub was not hot enough, jets did not work and pool was too cold. We come there to use the pool so we probably won’t be back.
3.0
Location is pretty good. Staff was friendly. The room I stayed in had an odd smell, maybe fumigated recently, not sure. I did not complain to the front desk so in fairness no opportunity for them to resolve. The room appeared to be recently, partially renovated, bathroom updated but the rest of the room could have other items replaced. The AC woke me several times throughout the night. Overall, it wouldn't be my first choice in the area.
4.0
A bit on the expensive side but the cleanliness and staff lived up to that standard.
1.0
This property is in really bad shape. I should have taken pictures to share. Really worn out property and not maintained at all.
1.0
The website shows bar/lounge onsite. Upon arival there are 2 bars and neither was open. When i went to my room it was very cold. could not adjust thermostat. Toilet was not operating correctly. would not flush. The breakfast buffet that cost $10 wasnt any better than i have had for free at other motel chains. Will never stay at this facility again. Way to expensive for what it was.
3.0
The hotel was clean and ready for us to check in at 4pm. (We couldn't check in any earlier!) There was coffee and water available as needed. The breakfast was wonderful. (It wasn't free!) The shower was hot and had lots of "power". The room was clean.
2.0
The A/C in our room did not work. They moved us, but because they were completely booked we were not able to get a suite like we paid for. So we did not have the 3rd bed that we needed. They gave us a coupon for breakfast, but would not refund the price difference because we booked through hotels.com. We were not impressed by anything. It is an ok hotel.
1.0
My room flooded and the carpet was wet, they gave me a fan and said they were full. No compensation at all but they did say sorry.
4.0
We were disappointed upon checking in for our stay because we booked a smoking room as an option thru you. They do not have such a thing at that hotel unfortunately. I do wonder if we paid you extra for that option and should get a credit back.
5.0
Starbucks coffee in the room AND very close to the hotel.
5.0
Thank you for cleanliness and friendly staff.
3.0
Fine.
5.0
Very nice
2.0
One of the most run down Hilton Gardens I’ve stayed at. Elevators need work….hot water was non existent.
5.0
Nice bar and friendly staff
2.0
Was attending two day event, and wanted to just enjoy the stay. Parking lot spots were small & we had big truck. Parked in adjacent parking lot, Hotel lobby was nice and service was average. We did enjoy the pool and hot tube 1 night. In room some of the furniture was broken one of the TV,s was changing stations by its self every 5-10 mins and they wanted an additional $40.00 deposit on our room for accruing damages that we did not even see room yet. There was more decaf coffee the caffeinated in room. Toilet felt like you were sitting on the floor. And maintenance did not stay until tv fixed the unplugged reset and promised to be back but didn’t return. But was nice people. The breakfast was ok
1.0
Room had a To go box and oranges under bed as well as urine on toilet. Had to ask twice for more towels as they forgot when I called down to desk on second night had to go get myself. Hair dryer in room didn’t work. Went down to resturant/bar for dinner and waited for 15 minutes and no one came to table for service so we left and had to door dash food. Not a good experience
4.0
The charge for breakfast, Would have preferred to know that ahead of time. Most places have free breakfast in the morning, This for Construction guys that had no idea where anything was in town
5.0
Very nice hotel
2.0
Wi fi didn’t work tv kept going to hotel commo
5.0
Very good
4.0
There was mold all over my shower floor otherwise, the room was good.
3.0
Comfortable bed!! We were tired from traveling so ordered room service food from the attached restaurant and it was great!
2.0
The first room was freezing cold and their wasn’t a note on the wall unit telling a us that wasn’t the one to use so we asked for another room and they kindly moved us. The rooms were nice and the service was excellent.
5.0
Great location. Staff was very helpful and friendly.
3.0
The hotel was nice, clean room, and great staff (Liz)…the problem isn’t the hotel as much as the kids running around very loud unsupervised…because of the location it attracts baseball brats so if you’re here on business and need some sleep, best of luck..no fault of the hotel, but I left very tired
2.0
The overall stay was very good people were very friendly the only complaint was there was a Buffet that cost money so instead of being good hostesses and letting you know what was going on they were generally rude. Plus the food was horrible
3.0
It was good
3.0
Very nice
3.0
Very small bathroom in guest rooms. Breakfast not included which was disappointing for. Hilton Garden. Only 1 elevator, needs some upkeep. Room was clean, staff was friendly. Very limited housekeeping services due to lack of staffing.
5.0
Everything was great!
5.0
It is a great location
3.0
poor signage & rude employees
5.0
Great/friendly staff, nice pool area. like that they had a small kids pool as i have a 2.5 year old. great location. only issue is breakfast is not free but next door at the Hyatt it is free for a pretty similar breakfast.
1.0
I like the location of the property but staff was not nice to us. They randomly accused our room that we were smoking without any evidence. The hallway was smelling smoke and bad. But they chose our room and accused us that we were smoking because we are people of color? It was very disappointing and unprofessional. We checked out immediately and went to a place that were much friendly and super clean. I will never ever go back here.
1.0
I like the location of the property but staff was not nice to us. They randomly accused our room that we were smoking without any evidence. The hallway was smelling smoke and bad. But they chose our room and accused us that we were smoking because we are people of color? It was very disappointing and unprofessional. We checked out immediately and went to a place that were much friendly and super clean. I will never ever go back here.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is $135 per night. This rental is $17 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Des Moines West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Des Moines West. Enjoy the water!
Is Hilton Garden Inn Des Moines West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Des Moines West?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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