Smart Holiday Hotel & Suite Bodrum- All Inclusive
About this hotel
Located in Bodrum, this lovely hotel for $103 per night is a fantastic choice for your next break. Just 120 metres from Gumbet Beach, Costa Akkan Suites All Inclusive features an outdoor pool with sun loungers and parasols as well as free Wi-Fi in public areas. Spa facilities include Turkish bath, sauna and massage.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Beachfront / Waterfront
Garden
Family friendly
Map of Bodrum
Reviews
3.8/5.0
Good(169 Reviews)
100% verified reviews
10.0
very satisfied with the quality of services and professionalism of the staff
All is ok
3.0
Great staff and good customer service, food was ok
The room was disgusting and dirty. Rooms were old and falling apart. Didnt feel comfortable to shower.
4.0
Location
Poor internet connectivity
And quality of food
5.0
The food and the staff.
No WiFi, rooms were dirty, both ac were with broken swing, smelly and very noisy.
10.0
SuperB location
great staff
clean rooms
10.0
Best price/performance hotel around gumbet
Welldone staff, great cleaning and central location
10.0
Was very comfortable .room was big got free upgrade .the check in man was most helpful
Couldn't stay longer
10.0
Clean hotel and excellent value for money. Food and drinks were excellent with a great location near to the beach.
10.0
Great staff, good location.
1.0
nothing
I paid for 2 night and I just stay stay for 1 night I ask for refund they didn’t refund it and I ask. Booking.com they say nothing we can do
3.0
Nothing.
The room was disgusting. Mould everywhere. nothing was clean. everything was broken. filthy.
1.0
Unfortunately there is nothing i liked about this place.
Staff very rude, not willing to help.
My room was not cleaned, nor sheets changed I had to do it myself twice for 8 days I was here.
Towels not changed i always needed to request.
Just terrible, i would not recommend this place at all.
Food very basic, same thing every day for breakfast, lunch and dinner. Dirty plates, glassware and cutlery.
I did not swim in the pool at all, water looked murky. Avoid this place.
Booking.com should really review this place as it dosent meet the basic standards.
10.0
Excellent
10.0
Was great holiday with family. Best location evet stay bodrum
2.0
Comfortable bed
1.No security (you use your own phone data to call reception who never answers the call)
2.No internet (doesnt even work in communal areas)
3.Too many steps
4. Not clean - damp visible in room walls - require refurbishment
5.No hot water - fridge & aircon not working properly
6. Food - terrible including desserts - unfortunately even found hair in plate!
7. Management lie to their customers stating refund will be made for the 2 days we couldnt stay had to leave early but moment we left they email back stating no refund will be given!
6.0
Location of hotel great.migros opposite lovely pool....friendly staff mainly young boys
Our room was not clean for a week.there was no one hanger in a wardrobe..I complained but nobody cared. In the end I had to buy it myself.Milion staircases .if you have healthy legs than ok..but if not...you in trouble climbing in the heat..
2.0
location
food. cleanliness, our room was cleaned once in 8 days, staff money was stolen from my wallet and my friends wallet and no one took action,
1.0
Nothing
Staff not friendly or helping, food so oily and not tasty at all. Junior room 405 was dirty not well maintained at all, dusty.
1.0
the food was bad
the rooms were so dirty
1.0
nothing
DO NOT STAY HERE complained immediately about things and yet they came demanding full payment next day and once they got the money they no longer cared about anything I said.
1- staff do not speak English
2- electricity went off in our room 2x had to keep going to reception asking for help and waiting for someone to come to fix it whilst melting in the heat
3- no air con in reception lounge area or lights, they keep them off to save money
4- the room wasn’t cleaned 3x and we had to keep requesting for cleaning and when she cleaned it she used the same sheets not fresh sheets. poor cleaning quality overall
5- no towels since we checked in and after asking more than 5x we finally had towels on day three
6- no Wi-Fi at all, it’s not working. we had to buy a sim which cost us €25
7- the bed was broken
8- I tried speaking to the manager they kept saying manager is busy to avoid me
9- the food all inclusive is absolutely horrible and does not reflect traditional Turkish food. The snack time is horrible as well, just burger and fries or some strange fried nuggets that don’t taste like chicken. The dinner and lunch are almost the same and repeated the next day
10- the alcohol drinks are limited, no cocktails or wines. Only had beer and vodka and after 11pm they charge you.
11- we forgot our key, instead of having a spare key (because they don’t have spare keys but not sure how the cleaner gets it) they had to ask someone to come and break the lock to which he did after 30/40 minutes standing in the heat
12- I complained to booking.com, they tried calling and emailing them and told me that the hotel do not respond to them, they couldn’t manage to get me compensation or a refund since they ignore calls and emails as they did with me when I complained directly and via email.
1.0
no Wi-Fi working
no lift working
old dirty rooms
no safe working
1.0
Nothing at all
Paid for junior suite on pictures it sowed 2 bedrooms and a living room.only had 2 bedrooms.
Air Con didnt work in room.
Rooms never got cleaned had to ask for toilet roll.
Staff very unhelpfull
Had to beg for alcoholic drinks like it was coming out if the barmans pocket.
Food is recycled every day and was just about edible.
All in all worst hotel I have ever stayed in and if you have any sense please do not stay at this hotel.
1.0
There is nothing good about this hotel. This is the worst hotel I've ever been.
4.0
location
poor customer’s service, food average, property could do with a deep clean. I wouldn’t stay there again.
1.0
Location was good
Dislikes were rude staff, no WiFi, view of steps from balcony area when I requested a high floor work pool view, TV dangerously sitting on refrigerator, no bath towels on arrival had to ask on 3 occasions over a period of 2 days before I decided to go and get them myself. Staff fighting amongst each other in front of my children. Overall not a very good experience.
3.0
The restaurant staff were very nice and made meal times OK.
Pretty much all of it. In general the staff were quite rude. And not helpful.
The room was not very clean and our bed sheets where never changed.
Food was the same everyday and not that interesting. Bland boring and cold.
1.0
Restaurant and bar staff were very hard working, efficient and friendly, made us feel welcome and happy.
Lovely locals and restaurants in the area.
Everything else. This place is far too expansive for service they provide. The worst food I ever had, the same food for breakfast, lunch and dinner. Poor selection. Far too many guests not enough sun loungers , most of them broken. DJ plays the same music all day every day. You have to constantly ask for toilet roll or towels as cleaner comes once a week if you lucky. Found the reception staff rude and sarcastic. L
7.0
All inclusive and pool was nice.
A lot of thinks was broken and not working. We cannot close the door to balkony. AC was not working. Stuff was not so kind. Food was low cost. Tea-only Black. Its like two stars europien standard even less. But comparing price you will be satisfied:)
7.0
Location
Room wasn’t clean at all, needs a really deep clean
3.0
The staff were lovely
The hotel did not take pre payment so this cost is more than expected. the rooms did not get cleaned and we had to go looking for clean towels etc all stay. the pool area was dangerous serving drinks in glassware that was being smashed constantly. the food was awful and always cold we had no choice but to eat out!! would not recommend staying here
5.0
Good poolside bar staff.
Decent sized pool
Migros and Sok were next door
I Worst cleaning service ever..nothing changed during our 10 day stay...had to chase staff for new sheets and towels. Room completely dirty everywhere... We ended up buying cleaning products and cleaning room ourselves. No clothes hangers. Safe didn't work.. So many other things. Wouldn't go back again.
4.0
food and the staff. the staff was amazing.
there was no WiFi and our room was dirty upon arrival. shower handle broken, bathroom dirty with dirty towels
7.0
Location and staff were very friendly always willing to help.
FAQs
How much does this hotel cost compared to others in Bodrum?
The average price for a rental in Bodrum is $77 per night. This rental is $26 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Smart Holiday Hotel & Suite Bodrum- All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Smart Holiday Hotel & Suite Bodrum- All Inclusive. Enjoy the water!
Is Smart Holiday Hotel & Suite Bodrum- All Inclusive pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Smart Holiday Hotel & Suite Bodrum- All Inclusive?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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