Best Western Plus Pepper Tree Inn
About this hotel
Located in Santa Barbara, this attractive hotel for $119 per night is a great choice for your next trip. Santa Barbara hotel in North State with 2 outdoor pools and fitness center This hotel features 2 outdoor pools, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request. Best Western Plus Pepper Tree Inn offers 68 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. 2 outdoor swimming pools are on site along with a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Garden
Map of Santa Barbara, CA
Reviews
4.1/5.0
Excellent(1,004 Reviews)
5.0
Hotel is nice. Rooms were very clean and the staff was super friendly. Plenty of places to eat within walking distance. Will stay again.
5.0
Lovely hotel. Well maintained. Bummer the lounge and restaurant were not open any more...
Pool was great.
3.0
The room was clean and smoke-free upon arrival which was nice.
There were a couple of issues I ran into.
The front-desk clerk gave me the wrong room number at the outset. I had to go back and get the correct number.
The lights had an auto-sense switch which was programmed to go on and off in an inconvenient manner.
The bathtub would flood during my shower and take hours to drain.
The room was not made up during the day so getting fresh towels and linen was an additional hassle.
Otherwise it was relatively quiet and was a place to stay on my business trip.
4.0
One of the reasons we stay at Best Westerns as a family is for the free breakfast, but we told when we were checking in since they were remodeling there would be no breakfasts. This would’ve been nice to know before we made our reservation. We would’ve stayed at a different hotel. We count on the free breakfasts as part of our budget for the trip. It was very disappointing. The staff however, did offer us a small discount as compensation. However this was very disappointing. Also, we needed to switch rooms because the water in the shower fluctuated from very hot to very cold and was not only uncomfortable, but also very dangerous. Once again, the staff was very accommodating, and all of the staff was always very friendly, helpful, and efficient. we also really enjoyed the courtyard, the pool in the hot tub. The gardens outside the patio and in the courtyard were very nice and well kept. The pool was warm and lovely and clean. So is the hot tub. Overall, the property was nice, clean and pleasant, but it is old and definitely in need of renovations and updates which they are currently working on.
3.0
After checking in, suddenly there was a knock on the door and the person knocking (staff) opened the door without waiting for us to open . When taking a shower the temperature went from perfect to scalding hot to icy cold back to scalding hot. To top it off the light in the bathroom turned off while in the shower though i was not in there that long.
4.0
Room was neat and clean enough, but the walks weren’t well maintained as there was chipping paint. The outlets didn’t work well. The TV stand was scuffed. They were not serving the breakfast they had advertised. This room was close to $300 and not worth it.
3.0
Staff friendly, large bathroom, great mirrors and lighting
1.0
We've stayed a many Best Westerns before, but this one was very old, out-dated with dirty carpets, plastic wrapped food for breakfast and paper-thin walls and windows
1.0
Funky room, filthy carpet, phone did not work, etc. Old, tired facility. Turned me off to Best Western after this as my first BW stay.
3.0
Room was clean and bed was comfortable. Loved that the room opened up to nice poolside patio. Too bad the weather was bad.
10.0
Great location across a shopping mall. Walkable. Friendly staff.
10.0
Wanted to be able to make waffles for breakfast and you did not have that available.
2.0
Only reason not a 5 was because we had to drive or Uber downtown. But, a great overall experience with great service and beautiful courtyard with pool a d jacuzzi
1.0
Walls in this hotel are paper thin. Noise from other guests, including kids shouting and doors slamming - was a big problem until very late at night and started again very early in the morning. Location is not from walking distance to anything, so all in all I cannot recommend this hotel for any reason!
10.0
Good service, the room is equipped. The swimming pool is warm!
10.0
Great stay!!
8.0
the Breakfast was a joke, our shower was not working. the rest seems to be ok considering the price.
8.0
There was no restaurant on the premises, but there were several good ones in walking distance.
10.0
Easy check in and clean, comfortable room
4.0
There was a cricket in our room and it was very loud in the night. The staff was nice and helped us get rid of it at 11:30 pm.
4.0
It was a good place to travel and it was quiet.
5.0
My favorite place to stay! Reasonable price, comfortable bed, and excellent stay!
5.0
Centrally located. Plenty of parking, well lit. Rooms have pool view and a patio or balcony area with a small table and chairs. The breakfast was a bit on the light side, but enough to tide us over until we went out and about. Would stay here again.
4.0
Everything was great... Just a note: The info guide in the room stated that breakfast started at 6 AM. In actuality, breakfast started at 7 AM.
The people working there were quite accommodating.
2.0
This place is a bit tired. Although everything was clean, overall conditions were not so good…mainly related to the bathroom. The toilet was not securely fastened to the floor, so it rocked when you sat in it. The tub stopper did not work to hold water in the tub, so you couldn’t really have a bath. And the shower was equally sad…the shower head stream was not at all strong or consistent. Just overall not a great bathroom experience.
In addition, the TV and phone did not work. Management explained that the satellite TV service was not working due to heavy cloud cover, but even when it cleared up a bit, there was no TV service…so it seemed like maybe they just hadn’t paid their DirectTV bill or something.
And their “breakfast included” bit is a bit of a joke…they should call it snacks rather than breakfast…mini cold cereal boxes, granola bars, etc., and coffee.
The front desk staff were very nice but the motel itself is just kind of tired…could use some freshening. Just keep your expectations kind of low here and you’ll be fine.
5.0
I enjoyed the pool area.
The balcony was perfect for evening sunsets and
Morning ciffee. The staff was very polite and helpful .
I would definitely stay there again when i am back
In Santa Barba.
3.0
Front desk staff is great. Thin walls, older property, room next door was noisy but staff took care of it promptly.
3.0
Breakfast could be better
2.0
The full breakfast is not consist of pre packaged processed food. Pretty disappointing. Too noisy by pool.
1.0
hotel looked like it was closed. drove by twice and half of it is shut down. The room needs a lot of work. & am noise from workers and cleaning crews are way to early. Toilets would'nt flush until 3rd try.. I could go on but whats the use. I will not stay at Best western + again, completley dicusted with this property.
5.0
It was a great stay!
3.0
Staff was very nice and efficient. The rooms need updating!! We could hear the shower running in the next room, loud.
3.0
Great staff!
5.0
Wasn't able to get out of tub. Two individuals on staff were very very kind patient and professional in helping me get out. I'm very grateful!!!
2.0
Older hotel that needs some love. And they put us in a room that technically met the reservation standard but our view was a wall instead of the courtyard.
4.0
The design or decor of the outside of the hotel is beautiful
Maybe upgrade the bathroom area for it to have bright lighting
3.0
Pretty standard
5.0
Always love my stay.
5.0
Liked where the hotel was located. Mall, restaurants around the hotel. Very clean & loved the entrance of the hotel.
4.0
Older motel, but clean. great pool and courtyard.
FAQs
How much does this hotel cost compared to others in Santa Barbara?
The average price for a rental in Santa Barbara is $300 per night. This rental is $181 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Pepper Tree Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Pepper Tree Inn. Enjoy the water!
Is Best Western Plus Pepper Tree Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Pepper Tree Inn?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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