Hotel Casa Corazón

About this hotel

Located in Bacalar, this attractive hotel for $75 per night is a fantastic option for your next break. Comfortable hotel in Bacalar with free parking This smoke-free hotel features a coffee shop/cafe, concierge services, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Limited housekeeping is available. Hotel Casa Corazón offers 14 accommodations. Bathrooms include showers. Housekeeping is provided on a limited basis. The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Parking

Balcony / Patio

Garden

Map of Bacalar

Nearby attractions

Hotel Casa Corazón

Hotel in Bacalar

3-Star Hotel

Reasons to book

Includes essentialsGarden, Internet / Wifi, Parking and more

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$$$$

About this hotel

Amenities

Internet / Wifi

Parking

Balcony / Patio

Garden

Map of Bacalar

Nearby attractions

Reviews

2.9/5.0

Average(200 Reviews)

5.0

Jul 2023

The service was great. My husband and I were comfortable. The location is perfect, 10 min walking to the beach, and 15 min walking to el centro.

1.0

Jan 2023

No muy limpio no tenían agua caliente al siguiente día no tenia agua para bañarme ni tampoco servicio ese cafe

2.0

Jul 2022

Kayaks and life vests were under repair so not available for use. Rooms are very simple - our bed had hair all over it so had to have manager replace sheets - polyester sheets. No A/C - suffered worst hot night in bed - did not sleep.

2.5

Jun 2022

Very pleasant stay reslly cordialand accommodating staff.

2.0

Apr 2022

El lugar del hotel está increíble, el personal poco servicial y las habitaciones dejaban mucho que desear.

5.0

Dec 2021

I loved the openness of the property and and the plants and trees that provided shade.

4.0

Nov 2021

the place is beautiful on the waterfront and the staff really nice. however, the room was not very clean and needs a lot of renovation.

3.0

Aug 2021

It's very basic, ok if you're bagpacking only

4.0

Mar 2021

Place is OK . Good location and access to the shore using the rented kayaking was good . Just be sure to remember how to get back

1.0

Oct 2020

Dirty Room, bathroom door doesn’t closet and smell’s horrible.. property in really really rundown

1.0

Aug 2020

Room was filthy in very bad shape. Mirror dirty, stinky loose and dirty, faucet was a rusted tube, no hot water, one night stand broke and one pulled out off the wall, cheap towels, the lagoon area was very dirty. Not a good place. We stayed at a lot wonderful hotel the next day, casa Maria, for less than casa corazón and the view was magnificent, room excellent w/tv.

1.0

Aug 2020

I was calling this place they never answer me I arrived there no body was there to open de door And at ending look for other hotel to stay I would like my money back even today I’m trying to calling this place to see can do something but they never answer until today they haven't answered me or give my money back

2.0

May 2020

I was good location. Service can be improved. Overall a Nice place to stay

4.0

Sep 2019

Decent place. Nice view of the lagoon. Friendly staff and helpful with information. Not a five star but decent for the price

1.0

May 2019

Not flexible at all. Do not accept cancellation even if you give notice 24 hrs before. Small beds. Dirt on sheets. Shower with no pressure and shower carpet really disgusting. No potable water in the room. They charged us more money to change room (we did prefer 2 beds instead of one (our mistake at the moment of the reservation) and did berrely accept to give us back the extra for the 2nd night that we did want to cancel. We did not like our experience in this place.

1.0

Mar 2019

The worst experience of my life and I actually started a process with Expedia Leto get my money back. It was a rat hole, dirty, no water for toilets or drink. The beds were on cement, no air conditioning, the worst service ever. Horrible experience

1.0

Mar 2019

PESIMA ATENCIÓN, SE METIERON A ROBAR A NUESTRA HABITACIÓN Y NADIE TE RESPONDE NI AYUDA

4.0

Feb 2019

Great personal service. The staff was warm and inviting.

1.0

Feb 2019

The hotel has a great location, however it was really expensive for the conditions that it offers. The bed was really hard, the bathroom had a horrible smell, the shower terrible.

2.0

Jan 2019

No water at faucet , no internet in rooms, the windows wouldn’t lock , dirty floors

1.0

Jan 2019

Great location but the room was dirty and staff not so helpful.

1.0

Nov 2018

The setting of the hotel was beautiful, right on the edge of Lagunar Bacalar. Everything else about Casa Corazon was awful. The walls were so thin we could hear noises from the bathrooms on both sides of our room. The bed was uncomfortable, and the bed linens and towels were of poor quality. It turned out that the locals know how bad this place is and never recommend it to friends. We made a reservation based on a positive review in Lonely Planet--the last time I'll trust that guide book.

1.0

Oct 2018

We booked here as we were in a hostel when my girlfriend got sick, so we moved for some privacy. We were paying £20 a night at the hostel and £80 here, but other than the lagoon being outside it’s ridiculous money. The flooring is all concrete, no proper doors on the bathroom, stained bed sheets, no air con as stated on the site. The wifi was down most of the day, not normally an issue but being stuck inside was no fun. Overal, it was fine, staff were helpful enough but we would never go back. If we paid £20 ish, this is the standards we would be expecting which as backpackers is fine for us, however paying £80 a night was unbelievable.

1.5

Aug 2018

The hotel is clean and the staff is friendly. AC and hot water in every room... But nothing more than that. Way overpriced for what you get.

1.5

May 2018

The location was nice, but the sign was completely hidden from the main road so we passed it a dozen times! No AC in the rooms - which could have been my mistake as I always check the hotel amenities. The shower spout barely spewed water so that was a bit frustrating. Walls were stark. We did have a beautiful partial ocean view which was appreciated. There was a cool dock with hammocks and such but no restaurant or bar. Wifi did not work well at all. The staff was friendly, and did ask us if we wanted tours - but you can find cheaper ones if you walk the center and ask around. I wouldnt stay here again, but it wasn the worst place to be...just have to get outside and enjoy!

1.0

May 2018

No air conditioning, the Internet went out the first evening and the staff's response was "go downstairs to connect." I went downstairs and it was still out ... and all the next day.

1.0

Apr 2018

My room had an odor of feces. It was not from the bathroom, so I dont think it was sewer gas. There was at best a drizzle for a shower. Not much more than pencil thin. The lobby was smell-free and tidy, and the grounds beautiful. So, ask to see a room first, and make sure.

1.0

Apr 2017

This is a small, very low budget hostel. It is not a hotel, it is more like a very basic hostel. No furniture, all is cement based even the bed. The sheets were stained. We only stayed there because a cousin of us recommended it, but upon arrival... we cancelled immediately and ran out of there as quickly as we could!

2.0

Oct 2015

good

1.0

Feb 2014

Experience was awful! !! We booked for two nights but we ended up staying one night because we had no choice and then leaving in the morning. - rooms had cockroaches - toilet smelled - sheets were dirty (yellow stains and blood drops)

FAQs

How much does this hotel cost compared to others in Bacalar?

The average price for a rental in Bacalar is $42 per night. This rental is $33 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Casa Corazón. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Casa Corazón pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Casa Corazón?

We found 4 amenities for this rental. This includes internet / wifi, parking, balcony / patio, and garden.

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Hotel Casa Corazón

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Hotel Casa Corazón

Hotel in Bacalar

Reasons to book

About this hotel

Amenities

Map of Bacalar

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Bacalar?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Casa Corazón pet friendly?

What amenities are available at Hotel Casa Corazón?

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