Hotel in Hanoi
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities
Shuttle available
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Nov 2026
Very good location, great price and lovely staff
No Windows
9 / 10Outstanding·Nov 2026
Nice stay at the Sono Hanoi. Our room was ok - well worn but clean and functional.
Bathroom pretty small but the shower was great. Endless hot water.
Breakfast was ok without being exceptional. Pretty much in line with what you’d expect at this price point, and enough to set you up for the day.
The staff are what makes this hotel special. Very communicative on WhatsApp, always chatty, happy and helpful. We were arriving late (11pm) and leaving early a couple of days later (5am). They arranged airport pickup/drop-off for us and it made life a lot easier.
We had a balcony overlooking the street. Maybe a bit noisy but they gave us earplugs which worked perfectly.
Mattress was incredibly firm, maybe not to everyone’s liking, but we thought it was fine. There were only two pillows, though - two more would’ve been better but they didn’t have any spare.
WiFi was a bit temperamental. Tended to drop out if it was too busy. But the staff always sorted it out.
We had to pay in cash for the room (cash is still king in Hanoi!) so you need to factor in an extra 3% at least for the ATM. The owner told us which ones were free to use, but they weren’t. We paid 3% but some charge a lot more.
10 / 10Outstanding·Oct 2026
Staff is the best part of this hotel. Everyone is incredibly kind and attentive. I was new to Hanoi and Lee at the reception spent time planning my itinerary with me, with zero pressure to buy anything. Anytime I needed something, they were there. I booked a cao Bang 3 day tour and a 2 days 1 night Lan Ha Bay cruise right at the hotel. They explained all the options very clearly . The tours were exactly as promised, great guide, good food, no extra fees. So convenient it saves your time searching online.
10 / 10Outstanding·Oct 2026
The hotel is ideally placed in the old quarter, the staff courteous and knowledgable, the rooms beautiful and clean, the facilities amazing. The room service is spot on and the breakfast is great.
Absolutely nothing
$$$$
Top rated by guests
8.9Excellent
(1,685 Ratings)
"Staff is the best part of this hotel. Everyone is incredibly kind and attentive. I was new to Hanoi and Lee at the reception spent time planning my itinerary with me, with zero pressure to buy anythin..."
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