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Canela Homes BARCELONA BORN

7.2 / 10

Good(20 Ratings)

$$$$

Apartment in Barcelona

2 guests · 2 bedrooms · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Nearby attractions

CosmoCaixa Barcelona

Museu Nacional d'Art de Catalunya

Parc d'atraccions Tibidabo

Reviews

1 / 10

Really disappointing and refund still not received

I don’t usually write negative reviews so I’m sad it’s coming to this, but this experience has completely broken my trust with booking.com and due to lack of resolution this far I’m seeing no other option than to post publicly. On arrival, the property looked lovely and as we expected at first sight (very steep, narrow, winding stairs in to get in, but we were anticipating this). However, we quickly realised we had no access to hot water or heating. Our host was made aware and communication was good with them then discovering the next day the boiler had completely broken and would not be able to be fixed during our stay. We were offered a partial refund which we accepted. The 4 days we stayed at the apartment we were cold and uncomfortable - we are 4 women with long hair and unable to shower or wash our hair during our stay (Barcelona was raining and cold the days we were there) and to be completely honest the ruined our stay, but offer of partial refund eased the short term discomfort somewhat. It is now over 2 months later and I have yet to receive the agreed refund/ compensation amount. I have had three, hour-long phone calls with booking.com agents, all agreeing this would be resolved soon (being told ‘expect refund in 7-12 working days’ on every call), sent evidence of the agreed refund emails more times than I can possibly count back and forth to online customer service agents who clearly have no access to the records of conversations on my account, and have asked this complaint be escalated upwards of ten times. All I would like is the small refund promised to me to be processed. It should not take me having to spend hours of my own time doing admin to try and get closure on this. The refund was agreed on 4th May 2026. It is now 8th July 2026 and this is still not sorted. Please escalate this with urgency so I can forget about the whole thing. Thank you.

10 / 10

Great stay

Excellent location. Roof terrace was great. Spiral staircase to the property was a bit of a challenge but kept us fit!

9 / 10

Great spot in the best neighborhood of Barcelona

We thoroughly enjoyed our stay highlighted by the rooftop patio and central location in El Born. Kitchen had all we needed. We had fun with the stairs, yes it is very steep and 70+ of them so you better be fit.

Beds and the creaking portion of the floor.

7 / 10

Apartment on the sixth floor without an elevator in a central location in Barcelona.

The apartment was centrally located. The apartment was clean and tidy. The apartment was on the sixth floor without an elevator!

We didn't like the fact that we were surprised when we arrived at the apartment that it was on the sixth floor without an elevator with spiral stairs to it. We didn't like that in order to get to the roof you have to use a ladder. In our opinion, BOOKING should check the way it advertises its apartments. In a case like this, BOOKING should emphasize in big red letters that the apartment is located on a high floor - the sixth floor, and there is no elevator to the apartment. We were very disappointed that we had to carry our luggage up to this floor.

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Canela Homes BARCELONA BORN

Canela Homes BARCELONA BORN Apartment in Barcelona

Canela Homes BARCELONA BORN Apartment in Barcelona

Canela Homes BARCELONA BORN Apartment in Barcelona

Canela Homes BARCELONA BORN Apartment in Barcelona

Canela Homes BARCELONA BORN Apartment in Barcelona

7.2Good

(20 Ratings)

"Excellent location. Roof terrace was great. Spiral staircase to the property was a bit of a challenge but kept us fit!"

Verified guest

Don't miss out! Price and availability may change

7.2 / 10

Good(20 Ratings)

Apartment in Barcelona

2 guests · 2 bedrooms · 1 bath

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Prime City Center Location

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

Balcony/Terrace

WiFi/Internet

Safe

Fire alarm

Cleaning products

Map of Barcelona

city location on map

Nearby attractions

CosmoCaixa Barcelona

Museu Nacional d'Art de Catalunya

Parc d'atraccions Tibidabo

Ratings and reviews

7.2 / 10

Good(20 Ratings)

100% verified reviews

10 / 10Outstanding·Apr 2026

Excellent location. Roof terrace was great. Spiral staircase to the property was a bit of a challenge but kept us fit!

9 / 10Outstanding·Mar 2026

We thoroughly enjoyed our stay highlighted by the rooftop patio and central location in El Born. Kitchen had all we needed. We had fun with the stairs, yes it is very steep and 70+ of them so you better be fit.

Beds and the creaking portion of the floor.

8 / 10Excellent·Feb 2026

La zona oberta de cuina i menjador

Escales (si vas amb maleta gran crec que es impossible pujar). El llit no em va resultar comode.

10 / 10Outstanding·Feb 2026

La terraza es maravillosa, el apartamento acogedor y muy bien conectado

La dificultad para acceder a él. Hay unas escaleras muy angostas

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Canela Homes BARCELONA BORN. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Canela Homes BARCELONA BORN pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Canela Homes BARCELONA BORN?

We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.

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