Hotel in Back Bay, MA
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Back Bay, MA
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Nov 2026
Great location, nice, if compact rooms, decent breakfast, nice (busy) common areas, good quality WiFi (fast and stable). Staff were always helpful and cheerful!
These are very minor, it would be great to have a shaver plug in the bathroom area, coffee in the rooms (at 4.30am when you’re jet lagged and on a call with the EU, a coffee would have made a difference!)
10 / 10Outstanding·Nov 2026
Like other Citizen M it has its own style. All the rooms are the same well thought out design. The lounge/bar/dining lobby was clean and comfortable. Just a great concept and a great place to stay.
8 / 10Excellent·Nov 2026
Location
Nothing
6 / 10Average·Oct 2026
Great location and wifi . Great view
Room too small. Bed is crammed against 3 walls. Bathroom is not private. Translucent plastic . Very little staff. Self service check in. Room cleaning only on request
$$$$
Top rated by guests
8.9Excellent
(4,483 Ratings)
"Like other Citizen M it has its own style. All the rooms are the same well thought out design. The lounge/bar/dining lobby was clean and comfortable. Just a great concept and a great place to stay."
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