Hotel in Lasithi
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Elegant Accommodations
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Electric Vehicle Charging Station
Ironing facilities
Accessible by lift
Cleaning products
Map of Lasithi
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
An absolute gem in Sissi, exceptional Hospitality! My stay at Castello Boutique Suites was nothing short of wonderful. From the moment we arrived, the team went above and beyond to make us feel welcome and well-cared-for. The hotel itself is stunning—spotlessly clean, beautifully designed with a modern aesthetic, and ideally situated right by the sea. We stayed in a room with a private pool and a gorgeous view, which completely elevated the experience and made it difficult to leave. The bed was exceptionally comfortable, and the overall atmosphere is peaceful and private, making it the ultimate retreat to unwind and recharge. Dining was another highlight. The food was delicious, offering fresh flavors, and the service throughout the property was consistently attentive and warm. Sissi’s charming harbor, tavernas and peaceful walkways are just a short stroll away, striking the perfect balance between relaxed coastal village life and upscale comfort. We are already looking forward to our next visit!
10 / 10Outstanding·Oct 2026
Neue Anlage, alles bestens, Service und Küche waren top!
Keine Tiefgarage oder Parkplazt direkt am Hotel.
8 / 10Excellent·Oct 2026
Moderna struttura situata in un piccolo villaggio carino. Stanze molto belle spaziose e ben attrezzate.
Un solo addetto alla reception con conseguenti attese se impegnato. Del tutto personale la preferenza per la cena a buffet anziché alla carte come invece previsto. Cibo peraltro di qualità superiore a quello di un normale buffet e con carattere di internazionalità. Stona peraltro il sovrapprezzo che viene fatto pagare su alcuni piatti. Tornerei ma non includerei la cena.
6 / 10Average·Oct 2026
The hotel is beautiful, with lovely Art Deco interiors, spacious rooms, comfortable beds and an excellent breakfast. The staff were consistently friendly and genuinely tried their best to help. The location is also great, with a large supermarket directly opposite.
Unfortunately, the connectivity issues were unacceptable for a 5 star hotel. We initially paid for an Ivory Gold Suite Side Seaview, where the TV did not connect to the internet for the first two nights despite multiple attempts by staff to fix it. We were then upgraded for free to a full Seaview room, which we appreciated. The TV worked initially, but after a couple of days stopped connecting again. Maintenance visited several times but could not resolve it and eventually both the hotel and we gave up.
The staff did try to compensate, offering complimentary wine and fruit in the first room and a cocktail at the hotel bar after the problems returned in the second. However, the underlying issue remained unresolved. WiFi on our personal devices was also consistently unreliable throughout the stay, including in the rooms, restaurant and bar.
There were other details that did not feel 5 star either. Drinking water was not replenished during our stay and there was no water fountain to refill bottles. The room design offered limited privacy as it did not have any internal solid doors and bright corridor lighting came through at night.
We visited in the second half of September and were really looking forward to enjoying some sun on the terrace, but the plunge pool was freezing and the terrace did not get any sun until after 2pm which could only be enjoyed by one person if they turned their sunbed sideways in parallel to the plunge pool; it made paying extra for that particular room feel like a waste of money. The attached photo shows what it looked like in the side sea view room at exactly 2pm, but the full sea view room was exactly the same.
Overall, there were simply too many fundamental issues for this to feel like a genuine 5 star experience.
$$$$
Top rated by guests
9.1Outstanding
(69 Ratings)
"An absolute gem in Sissi, exceptional Hospitality! My stay at Castello Boutique Suites was nothing short of wonderful. From the moment we arrived, the team went above and beyond to make us feel welcom..."
Verified guestDon't miss out! Price and availability may change
