Hotel in Merida
5-Star Hotel
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Safe
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
Map of Merida
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
No breaky good location
10 / 10Outstanding·Jul 2026
Great location very helpful staff stylish budget hotel a short walk from everything. Good aircon .Nice pool.
Everything was great.
7 / 10Good·Jan 2026
The staff dealt with the problem quickly. Although they didn't speak much English and I didn't speak much Spanish they used a translation program on the internet. They were most adaptive .
I truly enjoyed my stay. The location was close to the San Juan Park and not far from the Independence Square. I really did enjoy the architecture and features of the building- the columns, pillars, paintings and tile work. I appreciated the bright colors, it was easy to find my building from the square, it was bright purple!.
The staff arranged a taxi for me at 4:30 am and it was 15 minutes early.
My room to start with had mold on the bathroom walls. Once I made the statement that I could not stay in it, I was upgraded to a lovely room that was huge, twice the size and no mold. The second bathroom had no mold.
5 / 10·Jul 2026
The location was wonderful, and the staff waa great. The issue is upper management
Upper management needs to staff the property better. Instead of leaving staff by themselves through the night, with no one to releave them in case of an emergency. There was also no covers on the beds, only thin sheets, with the beds right in front of the minisplit! No courtesy waters, and the doors would all squeak. We rented 6 rooms. All the doors squeaked. I rented the rooms specifically for the greater family room which had a separate room, and we were not given that room, nor were we told we would not be given the room at check in. I called twice to make sure that would be our room. No refunds either, the only reason they hurried to give us the room was because I kept insisting on it. We will not be recommending this hotel. It was beautiful, the location was great, the people friendly, but management needs to get it together
$$$$
7.6Good
(1,310 Ratings)
"No breaky good location"
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