Hotel in West Springfield, MA
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Blue A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and slippers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
Blue A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and slippers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioning
Non-smoking
TV
Bathroom
Coffee/tea maker
WiFi/Internet
Microwave
Laundry services
Ironing facilities
Free toiletries
Towels
Desk
Hairdryer
Fire alarm
Map of West Springfield, MA
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
Our room was clean and comfortable but we had several issues with the bathroom. Saturday morning we reported that the toilet seat was loose, the bathroom sink was not draining and that the shower doors would not stay shut. We were told it would be taken care of by the time we returned.
The toilet seat was fastened but nothing else was addressed. No room service with fresh towels, coffee pod refills or tissues since there were only 2 in the box.
I mentioned the remaining 2 issues at checkout this morning and was told there was no notes in the file about these things.
On a positive note the beds and linens were super, the massage chair was a big hit and the location has lots of restaurants nearby.
The manager and staff were extremely friendly and helpful with check in.
Fresh baked cookies were a treat. Nice coffee machines in the lobby. Only limited baked goods and some fruit were offered for breakfast.
10 / 10Outstanding·Jun 2026
The massage chairs in all rooms are to die for. Every staff was so friendly. The bed and pillows were perfectly comfortable.
10 / 10Outstanding·Jun 2026
I appreciate the friendly professional staff, especially Michael at the front. The room was very clean and modern. I had a comfortable stay and would return.
5 / 10·Sep 2026
Always a pleasure staying here. Looking forward to more stays
$$$$
Top rated by guests
9.4Outstanding
(327 Ratings)
"The massage chairs in all rooms are to die for. Every staff was so friendly. The bed and pillows were perfectly comfortable."
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