Comfort Inn & Suites West Springfield
About this hotel
Situated in West Springfield, this charming hotel for $80 per night is a great option for your next vacation. The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame, Eastern States Exposition (The Big E) and Bright Nights at Forest Park, New England's largest holiday lights display.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Map of West Springfield, MA
Reviews
3.8/5.0
Good(287 Reviews)
100% verified reviews9.0
The breakfast was very good with quite extensive choices. The front desk person was very friendly, accommodating and gave a great restaurant recommendation.
No complaints other than that a comfortable chair would have been a nice addition for reading.
8.0
easy access from highway
many places to eat and shop
felt secure
wasn’t aware there would be homeless folks staying there. They were all polite and there were no issues but it was obvious they were not travelers
9.0
Breakfast, pool, pool hours, easy check in, fridge in room
8.0
Good location near the main road but of the beat.
3.0
We booked a king room. It was my husbands birthday and the first time we have been away with just the two of us. What we got was a double room. Want what we were expecting so immediately put a damper on our special night. I was told by the hotel staff that this happens all the time and booking.com books unavailable rooms very often. I don’t think I’ll be using this website in the future.
Getting the wrong room.
4.0
The pool
Bathroom was dirty, no staff interaction, no snack bar ,not sound proof,weird location, blow dryer and fridge didn't work
7.0
Breakfast was great. Staff was extremely helpful and nice.
Had to switch rooms because toilet and phone were broken. New room had a broken TV and many cracked tiles in shower.
5.0
The bed was extremely comfortable and I appreciated having a fridge.
Room smelled of ciigarettes ! False advertisement of having working hot tub and pool! I specifically asked if the hot tub worked and was told yes. They did offer free cancelation however the hotel they recommended was about 100 dollars more.
3.0
Room heater was broken , room was dirty and for booking online you see pictures of what you’re room supposed to look like but it looked nothing like it
9.0
The breakfast was fine had quite a few options was satisfied.
9.0
The pool and hot tub, our primary reason for going and to watch the superbowl game.
Nothing
8.0
I have stayed in West Springfield many times. Sometimes, in order to pay less, I have stayed in hotels in a part of West Springfield that does not feel entirely safe. I think that the extra that I payed for this location was worth it for the peace of mind. I also liked the walk in shower. The doors on the shower had very sustantial hardware and worked perfectly; this is not always the case with such things. The breakfast was good. The sausages were very nice and the coffee was pretty good; a surprise. I will stay here again.
7.0
the rooms
the pool was dirty
6.0
Clean rooms but the lighting can improve.
Not enough staff working in the nights, only the receptionist guy to handle everything 🙄
4.0
Bed and pillows very comfortable
Bathroom sink had a large crack in the bowl and the shower was very dirty looking so we didn’t take a shower.
Also, the light on the heating cooling unit wasn’t working so we had no idea how to adjust temp without pushing all the buttons. It ran cool most of the time.
There was cobwebs above the TV where the wall meets the ceiling.
9.0
clean, convenient location, nice staff
WiFi was slow/service interrupted
1.0
the very rude staff, it's in the hands of my lawyer...
5.0
the location
guest smoking pot outside
staff were nice. we had a room without a working phone and a beeping fire alarm. staff immediately moved us and upgraded to a suite.
location is awful.
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $110 per night. This rental is $30 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn & Suites West Springfield. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn & Suites West Springfield. Enjoy the water!
Is Comfort Inn & Suites West Springfield pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn & Suites West Springfield?
We found 6 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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