Crowne Plaza Toronto - North York by IHG

Top rated by guests
Property building
Property building, Day, Neighbourhood, Natural landscape, Bird's eye view, City view, Street view, Location
Property building
Property building
Bedroom
review stars
8Excellent
(483 Ratings)
"The Swimming Pool Staff (the sweet young lady with glasses during our visit in the afternoon on 1st Sep ) was exceptionally hospitable, friendly and helpful. She was willing to walk an extra mile for ..."
Verified guest
Don't miss out! Price and availability may change
8 / 10
Excellent(483 Ratings)

Hotel in Toronto

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this hotel

Comfortable Accommodations

Amenities

Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products

Map of Toronto

city location on map

Available Rooms

Ratings and reviews

8 / 10
Excellent(483 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Great bang for your buck, quiet room, good water pressure. We stayed in a balcony room, super fab, super clean, and the staff are wonderful.
The rooms could use a little refresh
8 / 10Excellent·Oct 2026
Nature around it
Not that deep cleaned
9 / 10Outstanding·Oct 2026
Location. Large bedrooms overlooking woods (versus the smaller tower rooms).
Rates doubled on the weekends. Duty manager never answered his line. Nor did he return messages. We had to stay longer than originally needed and couldn’t arrange that remotely. Outdoor pool closed for the season with absolutely no notices (no posts on property website. No notices in lobby. No texts nor emails. No paper slipped under door).
5 / 10·Oct 2026
This property has been owned and operated by at least three different brands since it opened in the mid-1970s, each one promising to make improvements. The current owners, UK-based InterContinental Hotels Group, do appear to have spent some money after taking over less than a year ago. The property is always clean, particularly in the public areas, and previous chronic issues like torn curtains and broken furniture in guest rooms have been addressed. Its location has always been a plus as well, right on York Mills Road (for public transit) and close to restaurants, pubs and grocery stores.
Despite new ownership, some basic guest amenities are lacking and have been lacking for a number of years. Emails to management always come back with promises to improve (eg. "we are planning to do such-and-such later this year" and so on) but thus far, few if any of those promises have come to pass. For example, room service was discontinued during the pandemic and has never resumed. This is odd for a hotel in Canada's largest city. As well, the television cable packages for the guest rooms are quite limited and lack proper local news and sports options, and the televisions themselves are "locked down" to prevent guests from using other devices like Chromecast or Fire Stick (or a game box) to compensate for the poor channel offering. You can't cast from a mobile device, either. Staff will tell you these are two of the most frequent complaints from guests who feel that a hotel that charges up to $300 a night should offer more, and I would have to agree.

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FAQs

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Toronto - North York by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Toronto - North York by IHG. Enjoy the water!

Is Crowne Plaza Toronto - North York by IHG pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Crowne Plaza Toronto - North York by IHG?

We found 31 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.


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