WestHouse Hotel New York, an SLH Hotel

Facade/entrance, Location
City view
Bed, Photo of the whole room, Bedroom, City view
Bed, Photo of the whole room, Bedroom
Bed, Photo of the whole room
review stars
7.8Good
(1,288 Ratings)
"The people let me feel as family"
Verified guest
Don't miss out! Price and availability may change
7.8 / 10
Good(1,288 Ratings)

Hotel in Midtown, NY

5-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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About this hotel

In Midtown Manhattan, this hotel is an 8-minute walk from Times Square and a 3-minute walk from Central Park.

Amenities

Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Midtown, NY


Available Rooms

Ratings and reviews

7.8 / 10
Good(1,288 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
The people let me feel as family
Everything was perfect
9 / 10Outstanding·Jul 2026
The location and the staff’s attitude
Nothing
10 / 10Outstanding·Jul 2026
The location couldn't have been more perfect for our needs. Close to everything and access to the subway only steps away. Daily breakfast was a good selection.
The live TV would stop working after an hour. Didn't bother us much as it has a Chrome cast, so we just connected my phone and watched from streaming services.
5 / 10·Feb 2026
Location was reasonable, near the park and close to the subway station. The hotel is around 10 mins walk from Times Square, and 5 mins from Central Park.
The hotel is clearly not a 5* hotel, and at best it is a 3.5*. Upon arrival, there was nobody at the reception desk and we had to wait 10 mins before somebody could check us in. The receptionist was helpful and apologetic, but clearly very overworked as the staff are stretched so thin. The room itself is a of mediocre quality - the hotel has only been refurbished superficially as the noise is so bad. You can hear all the traffic noise through the night despite being on floors 20 or above. I had specifically noted that our stay was to celebrate our wedding anniversary and in return, we received a room directly under the breakfast area. Housekeeping do not replace empty toiletries over the weekend, and dust and debris collects in the corners which did not appear to have been cleaned for some time. There is no noise insulation between floors or rooms so all of the commotion to setup the area from 5am is so loud through the room - vacuuming, trundling of trollies, the crashing of cutlery and the conversation of the staff. You can hear conversations entirely taking place in the corridors. There is no proper AC system and the only options are to have it off or to have warm air pumped in the room. The included facilities for which a very high fee is charged are a disappointment, particularly if you have any kind of dietary requirement. The vegetarian options are limited and the same each day, and any attempts to speak with staff in the breakfast hall are met with disdain. The late afternoon snacks are also very limited and unless you tip heavily, there is no service from staff in terms of obtaining drinks. Overall, we regret choosing this hotel for our stay and would recommend travellers to consider elsewhere.

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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at WestHouse Hotel New York, an SLH Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is WestHouse Hotel New York, an SLH Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at WestHouse Hotel New York, an SLH Hotel?

We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.


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