Hotel Cándido

Overall very good, the spa was correctly priced and the hotel design was very smart.

The room had a strange smell and the coffee at breakfast was poor.

We didn't use the pool, the room is excellent. Breakfest is the usual Spanish breakfest.

Nothing

Breakfast was great !

Nothing to complain about.

The room was nice and big. The pool area was large with a few deck chairs and umbrellas. There was also a few paddle courts. There were two sink basins in a very large bathroom. Also a bidet with a well functioning toilet. The patio was very big and had two chairs and a table outside.

The staff seemed very disinterested whenever we spoke to them. Be that in English or Spanish. One behind the bar was also a bit short with me and a little rude. They had not provided any irons or ironing boards in the room, and when I asked for one at reception they only gave an iron (and I had to iron on the coffee table in the room). I honestly expected so much more from the staff given that this is a 4 star hotel. The beds weren't secured together and kept moving in the night. The shower drain was blocked and would fill the shower basin within 5 minutes. The A/C in our room was very weak and would take a very long time to cool down the room (if at all). The lighting in the room was poor once the curtains were shut. We also had to shut the curtains to keep the heat from the sun out. The gym was half disused with piles of old yoga mats, randomly assorted weights, a half broken workout machine (that did most exercises on one machine) and some rickety cycling and running machines. The spa was closed which we were not made aware of. The pool had construction work going opposite it, which we were not made aware of. This made it feel we were being watched and could always hear talking and the machinery when in the pool.