perfect location! beds were confi! 100% overall

nothing everything perfect

The restaurant was very good. The staff excellent

The walls were very thin and the airconditioning could not be regulated by you, you had to call down to do it.

Very quiet, in spite of being at the centre and within easy walking distance of all the main attractions.

We felt that the spa opening times were too short.

Great location. Good value for money.

Rooms are quite basic but clean.

Use of a kettle and refrigerator.

Unable to control the room temperature. Our room was next to the lift so continuous noise from its operation. Cramped space,

The room was a good size with comfortable beds. The staff was friendly and very helpful. The location was excellent, right by the square (Plaza Mayor) and the Cathedral de Segovia and a easy walk in between the Castle and the Aquaduct.

The staff was very friendly and helpful

Excellent location. Lovely decoration in the room. I enjoyed the spa very much. A kettle in the room to make tea was much appreciated as this is quite rare in Spain.

Rather confusing instructions as to where to park the car temporarily for check in and my husband found it difficult to find the recommended carpark and had to use a different one.

the location is great next to the Plaza Mayor

The staff here were super friendly and the location of the hotel is amazing - it's located right on the main square next to the cathedral and an equal short walking distance away from both the Alcazar and Acueducto.

I was very disappointed by the breakfast - firstly by the choice of food available and secondly by the room where it was available. The room was dark and dingy with no windows. I'm not sure why the main restaurant wasn't used. We also had to wait a long time to be served coffee. We had already finished eating by the time our coffee was served. I must admit that I was also disappointed with the spa. Maybe I had too high expecations as this hotel has "spa" in its name, however there was no Turkish bath indcluded when I read this on the offer and even asked at reception to be sure. The sauna also wasn't hot enough (everything was turned on 5 minutes before we arrived) and there was no attendant to pour aromatic water over the heated rocks in the sauna.

Very helpful and pleasant staff. Location perfect and we loved the spa circuit. The private parking option allowed us to virtually drive to the door, which was super convenient on a hot July afternoon, and well-worth the cost. Its location allowed to get to all the monuments we wanted to experience, as well as nice restaurants on Plaza Mayor, which is metres away. ¡Muy buena ubicación!

A minor thing but our air conditioning was controlled by reception, who were very efficient and helpful when we called to adjust it but still, a remote in our room would have been better. (I think some other rooms do have remotes) Anyway, this didn't spoil any of our stay though, and we will return to Hotel Spa La Casa Mudéjar.

The room was nice. But it definitely could have been cleaned better. Found lots of dust in the corners and the walls in the room were a little messy.

The breakfast options I feel like they could have been better. I felt like the employee at the breakfast area hovered over people a bit.

location

the low quality of pillows, and towels even mattresses. they are not comfortable Breakfast was also very basic.

Excellent location close to main square.

Breakfast was good local cuisine, location was excellent!