Hotel in San Juan
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
This property is located in downtown San Juan, 2100 feet from the Puerto Rico Convention Center. Ciqala Suites Hotel - San Juan offers stylish interiors, free Wi-Fi and a free beach shuttle.
Amenities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Bar
Balcony/Terrace
WiFi/Internet
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of San Juan
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Big and beautiful room. Clean and had everything i needed
The bed was hard as a rock. I did not sleep well. The electric socket exploded and the the hot water pipe in the shower had too much pressure that it shook and made a loud sound
10 / 10Outstanding·Aug 2026
I love the cleanliness , the quiet area , the staff is so friendly . The breakfast is an extra treat .. will definitely stay again
I liked everything
10 / 10Outstanding·Aug 2026
The property was clean and the staff was very friendly and accommodating. When I return I will ensure to rebook here and recommend to all my family and friends.
N/A
6 / 10Average·Sep 2026
Staff was phenomenal, from front desk to housekeeping, everyone was super kind & efficient.
We had a suite by the elevators & all day & night they sounded awful. Also people would talk, laugh & it sounded very loud, acoustics. When booking, ask to be as far from the elevators as possible. We got breakfast included & it's room service, that was nice, but the portions are really small; we certainly prefer buffet breakfast. They have 2 parking places, don't park in the one at the hotel, extremely small, park outside at the other parking. Lastly, the bathroom had whirlpool bath, nice, but it was so tall & awkward that my husband had to help me get out each time. The sink had the faucet really short & was difficult to use, took pictures of that. But the staff was wonderful & the room was big & spotless clean, comfortable bed & pillows.
$$$$
Top rated by guests
8.1Excellent
(678 Ratings)
"I love the cleanliness , the quiet area , the staff is so friendly . The breakfast is an extra treat .. will definitely stay again"
Verified guestDon't miss out! Price and availability may change
