Grand Hotel Villa Castagnola

Grand Hotel Villa Castagnola Hotel in Lugano

About this hotel

Situated in Lugano, this attractive hotel for $101 per night is a fantastic option for your next vacation. Right on the shores of Lake Lugano and within walking distance of the Old Town of Lugano, the 5-star Grand Hotel Villa Castagnola is set within a private, subtropical park.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Lugano

Nearby attractions

Grand Hotel Villa Castagnola

4.6

Outstanding(806 Reviews)

Hotel in Lugano

5-Star Hotel

Reasons to book

People love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

$$$$

About this hotel

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony / Patio

Hot Tub / Spa

Beachfront / Waterfront

Gym / Fitness Center

Garden

Family friendly

Map of Lugano

Nearby attractions

Reviews

4.6/5.0

Outstanding(806 Reviews)

100% verified reviews

1.0

Aug 2023

Bad

When I ordered anything , in the phone they said it will be charge five CHS each time I paid for the room service, after I pay in cash they told me to sign the invoice, and each time I order a room service i pay cash and they tell me to sign, in the check out, the hotel charged me for the room services, I told them to ask the kitchen that I paid in cash, the kitchen replied that the payment I paid it was a tip, each time I am paying the exact payment whether it is 5 CHS OR MORE according to the invoice, at the check out when I explained to them that no one tells me it is a tip, and how it is a tip and I am paying the exact payment mentioned in the invoice in cash? They told me that ok we will change the invoice and they will cancel some room services charges, the second invoice was more than the previous invoice, I felt there is no honesty in part of them. I do-not recommend this hotel to anyone.

10.0

Jul 2023

Beautiful grounds and hotel, fabulous staff who will do anything

Everything was perfect - location, staff , room.

10.0

Jul 2023

Lovely as always..

Stunning views, great serviced private lido, great location, great staff, good food, great cocktails. Very dog friendly. It is always nice to return to villa castagnola. The lovely mediterranean garden and most of all everyone working at this hotel is extremely friendly and helpful making the stay exceptional. Can recommend enjoying a room service meal watching the sunset from the balcony.

Note this is just feedback on improvement opportunities: Breakfast choices limited (choice of fresh fruits and cold cuts) coffee quality at breakfast for a five star hotel could be better.. No discussion needed to get more than 1 towel at the lido especially given the fact the towels being too small to cover the sunbed.. I acknowledge though the effort on sustainability - just get bigger ones the

9.0

Feb 2023

Our stay was very nice and comfortable and we would come again.

The location is very nice with lake view and the hotel staffs are very friendly. Furthermore, hotel lobby is cozy and decorated elegantly.

Breakfast was rather average and the bread was not so special. Besides, the room was hot, so we wanted to reduce the heat/temperature, but the radiator was not working. It’s not energy efficient.

10.0

Jan 2023

Exceptional

Very chic hotel with amazing view. Great spa area. Breakfast is good, many kinds of pastry, but as for vegetables there were only tomatoes. We’re traveling with a dog and it was so nice when we enter the room and saw small treatments for our pet, as well as a special towel. Defiantly would like to come back. Great spa area.

8.0

Jan 2023

Very good hotel, but not Excellent

location is great, staff were extremely friendly, common areas/lobby areas are very nice

The property is split into two parts, 1 is the main building where you enter and the second is an adjoining separate block of rooms. The second block of rooms seems to have been added later and was much colder and not as nice inside. This part of the property also lacked modern climate control heating/air conditioning which could be controlled by clients. Additionally there is no kids swimming pool which made it difficult for my wife and I to use the pool whilst with my son.

9.0

Nov 2022

loved this hotel which was pure luxury

beautiful setting

restaurant not so brilliant

10.0

Nov 2022

Exceptional

Staff e location

Niente 😀

10.0

Oct 2022

amazing

location,beautiful

none

10.0

Oct 2022

PERFECTION

Everything and mostly the staff

10.0

Sep 2022

5 star property with 10 star service

beautiful property in a perfect location

9.0

Sep 2022

very good one

the suite , the lake view and the garden

the interior decoration of the entrance and lobby

10.0

Sep 2022

Fantastic stay, great hotel with attention to detail.

The hotel is a beautiful piece of property nestled directly across from the lake front. The staff is very accommodating, the breakfast was delicious and the drinks are the bar were perfectly made. I had an amazing stay here and if I find myself in Lugano again I will be sure to stay here.

The property is a bit outside of the city center but the hotel provides a pass for free bus rides so a long walk to town can be replaced with a short bus ride.

10.0

Aug 2022

Exceptional

We had a wonderful stay at Villa Castagnola. Nothing was too much trouble for the hotel staff who were all wonderful. Lovely location, wonderful garden and pool and the most comfortable bed. Also so accommodating of children. Would love to come back.

10.0

Aug 2022

Terrific

Great location Great facility

10.0

Jul 2022

amazing hotel and courteous staff. There was a situation where my husband attempted to speak Italian and used the inco

beautiful setting and amazing views of lake Lugano

nothing

10.0

Jun 2022

Exceptional

location & cleanliness

Nothing

6.0

May 2022

Hotel didn't meet our expectations in terms of facilities as advertised

Located on the edge of town the hotel is fairly well located, within a short walking distance to the restaurants and shops. Check-in was simple, although we were asked to pay in full upfront which I thought was a little unusual. The views from the room are stunning, and we had a nice balcony. The room and hotel were clean, and the staff were generally friendly. Breakfast each day was great, and both of the meals we had at different restaurants in the hotel were good. The hotel acknowledged my wife's birthday, and gave some chocolates and a free drink at the bar, which was a nice touch.

The main issue we had was that our room, and the hotel generally were both very hot. When I requested air conditioning, as advertised on both Booking.com and the hotels own website, I was told that this would not be possible at this time of year (May). I was told to open the windows (which the room did not have - only doors to the balcony). In the end I had to practically beg for a fan to be sent up to the room, which it was. On checkout, I was almost in disbelief at what the member of staff at reception told me (the same member I spoke to on the phone when I requested air conditioning). He said 'someone had complained that it was too cold', and to top it off 'if I want air conditioning, I should visit the hotel at a different time of year'. Very helpful on both counts. This could have been easily resolved by just providing the air conditioning remote, but instead he chose to argue with me about a service that they clearly state they are providing, but are not all year round. There were also a couple of other minor things that we didn't expect from a hotel such as this. The TV in our room also didn't work, and when we asked for this to be fixed we were told to wait until the next day...which was the day we were leaving. Also not having coffee and tea replenished in the room without additional cost seemed petty; charging 0.50 per teabag. All things I would expect to be standard in any hotel of this standard and price bracket.

FAQs

How much does this hotel cost compared to others in Lugano?

The average price for a rental in Lugano is $120 per night. This rental is $19 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Hotel Villa Castagnola. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Hotel Villa Castagnola. Enjoy the water!

Is Grand Hotel Villa Castagnola pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Hotel Villa Castagnola?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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Grand Hotel Villa Castagnola

About this hotel

Amenities

Map of Lugano

Nearby attractions

Grand Hotel Villa Castagnola

Hotel in Lugano

Reasons to book

About this hotel

Amenities

Map of Lugano

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Lugano?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Hotel Villa Castagnola pet friendly?

What amenities are available at Grand Hotel Villa Castagnola?

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