Holiday Inn Hotel & Suites Madison West, an IHG Hotel
About this hotel
Located in Madison, this lovely hotel for $63 per night is a great option for your next break. This hotel is 15 minutes from downtown Madison, Wisconsin and 10 minutes from Middleton Municipal Airport. It features an on-site indoor water park and free in-room Wi-Fi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Madison, WI
Reviews
4.1/5.0
Excellent(156 Reviews)
100% verified reviews
8.0
Good breakfast for extra charge. Nice pool, but very noisy and busy.
Noise from adjacent rooms and from above.
9.0
The pool/water park area looked nice but we did not use it during our stay. The rooms were clean comfortable. The restaurant attached to the hotel was very good, too!
The hotel was not really near any other restaurants or activities. We did Uber to an event which was reasonable.
8.0
I enjoyed access to the Waterpark. I enjoyed free parking.
Less noisy. Actually having a pull out couch like it stated in the room information. However we did not get a pull out couch and our son had to sleep in bed with us.
10.0
N/a
The terrible questions from the front desk girl. She was rude and very invasive .
2.0
Pool was nice and check-in was easy. Staff was friendly when we arrived.
The noise from the surrounding rooms was all night long. Loud music until midnight and tv’s turned up all the way left on all night and into the morning hours. I called and texted for assistance and got no response until 7:50 AM which by that point caused me and my family to not get any sleep all night. The we are “sincerely sorry” we didn’t get to this sooner was a less than acceptable response to an all night problem!
10.0
Everything! It was so nice. The money I spent I expected a lot less. 💯 amazing. Staff was so nice and the rooms were so cozy. Very nice place.
The blankets had yellow stains on them.
9.0
For a standard boxy hotel this one is surprisingly pleasant with a proper bar and restaurant and great value breakfast. Friendly staff. Comfy room. Lots of USB charge points
Nothing. All good
7.0
The room was very nice.
They need to better monitor the pool area and quiet hours. The pool had quite a few unregistered guests which made it really crowded. Kids and teens were running around in the halls and super loud at midnight. No parents in sight.
3.0
I liked the pool area and the bed was comfortable.
We had to wait to check in due to the receptionist chatting away with a security guard. The room would be nice if regular maintenance was kept up with. The toilet paper holder was falling out of the wall causing a big dry wall mess. The other party that we were staying with room flooded. No one ever came down to look at it or clean it up. There are only 2 elevators making the wait time very long. We went to the pool area but had to wait in line due to it being at capacity.
10.0
Great place to stay!
Nothing
10.0
Staff, cleanliness, restaurant, comfortable room
Nothing
4.0
The pool area was absolutely perfect for our kids’ ages. The staff was incredibly helpful! Coupons from staff were amazing!
Mixed communication- breakfast “coupons” but everyone actually got it free— glad I didn’t pay for the upgrade option!
The restaurant took literally forever to receive food and waitress forgot over five items.
Extra comforter for pull out bed not on room as stated, but staff brought immediately.
Two shampoos in room instead of a conditioner- maybe this isn’t incorrect.
8.0
it was very nice
it said the room had a kitchenette but it only had a microwave and small fridge. when I think kitchenette I think dishes, silverware etc
1.0
Truly nothing was positive. This place is only concerned about revenue, not the patrons they claim to want to accommodate.
Lack of communication by the manager specifically. He was given a direct voicemail twice and two front desk staff hand written notes of our outreach. Apparently he's too important and too busy to even speak with guests after they're reservation has passed. In my opinion, a true coward of conflict and resolution, he has zero skill to speak with PAYING or continued future potential customers, very cowardly, unprofessional, appalling that he's in a hospitality role and ironic he lacks people skills.
10.0
our toilet wouldn’t flush
10.0
Didn’t use
This refers to the pool. Uncomfortably cold. Both days. Even lifeguards had towels wrapped around them please heat. Difficult to enjoy crawdaddy water park
5.0
The main pool wasn't operational. That's the whole reason we booked that time there with suites and brought kids. I ended up getting a bit off my bill, but I would have just canceled the whole thing if I had known ahead of time. They said it would be fixed the next morning...it wasn't. So we were never able to use the pool and waterslides which is what the small ones wanted to do.
9.0
location and cleanliness. water park for kids was great as always. Newly renovated.
nothing
9.0
So clean and so friendly
do we ever like how much we have to pay for hotel rooms? :)
8.0
We love the decor, the room, the POOL. We just finished up a long road trip and this was the best place we stayed! Much better value than most hotels.
10.0
I love everything!
10.0
clean and very well maintained
pool closed a little early
10.0
The staff in all areas were so nice!
FAQs
How much does this hotel cost compared to others in Madison?
The average price for a rental in Madison is $131 per night. This rental is $68 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Hotel & Suites Madison West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Hotel & Suites Madison West, an IHG Hotel. Enjoy the water!
Is Holiday Inn Hotel & Suites Madison West, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Hotel & Suites Madison West, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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