The onsens were very nice. One of the best ive stayed at.

Good service

Valuable

We stayed one night in a separated room with private open-air bath (non-smoking) for an anniversary trip, and it was an absolute pleasure. The room itself was two floors, spacious, scrupulously clean, with a bedroom area above and a lounge area below. The lounge was equipped with a large pit-style kotatsu that we enjoyed between baths. The room's private hot spring bath was in a little area behind the room, surrounded by little trees and enclosed by wooden walls. It was very large compared to other private room baths we've had, and easily fit both of us in full recline with plenty of room to spare. The continuously circulated hot spring water itself was cooled to a very pleasant 42 degrees C or so. We took around seven or eight baths. The only small negative point of the bath was that it had a slight chlorine note that covered up the usual sulphur, but the onsen had their required certificate that verified the water as genuinely volcanic and gave its mineral breakdown, so it wasn't like they were covering anything up. The included six-course dinner and breakfast were delicious, though not the full, elaborate kaiseki style that some other places do (for a much higher price point). In consideration of the ongoing COVID-19 pandemic, all ordering was done via a smartphone website that opened when we scanned a QR code at our table. The website offered both an English and Japanese interface. English spoken by the front desk was adequate. Overall, an excellent place!

We stayed one night in a separated room with private open-air bath (non-smoking) for an anniversary trip, and it was an absolute pleasure. The room itself was two floors, spacious, scrupulously clean, with a bedroom area above and a lounge area below. The lounge was equipped with a large pit-style kotatsu that we enjoyed between baths.The room's private hot spring bath was in a little area behind the room, surrounded by little trees and enclosed by wooden walls. It was very large compared to other private room baths we've had, and easily fit both of us in full recline with plenty of room to spare. The continuously circulated hot spring water itself was cooled to a very pleasant 42 degrees C or so. We took around seven or eight baths. The only small negative point of the bath was that it had a slight chlorine note that covered up the usual sulphur, but the onsen had their required certificate that verified the water as genuinely volcanic and gave its mineral breakdown, so it wasn't like they were covering anything up.The included six-course dinner and breakfast were delicious, though not the full, elaborate kaiseki style that some other places do (for a much higher price point). In consideration of the ongoing COVID-19 pandemic, all ordering was done via a smartphone website that opened when we scanned a QR code at our table. The website offered both an English and Japanese interface.English spoken by the front desk was adequate.Overall, an excellent place!

It is a great hotel, the whole family loved the private open air bath so much. The meals were great too.

Located in a quiet area, we particularly like the large Japanese style rooms and private onsen. The shabu shabu dinner provided was of good quality and substantial but breakfast was a bit disappointing. The property is a little dated, and most amenities like bedding material smelled musty and worn out. The toilet was a let down as it hasn't been properly cleaned as urine stains and smell is clearly evident. Like most traditional ryokans, yukata robes was provided during our stay, however however the outer warmer/jacket had dirty tissues left in the pockets, evidently these haven't been cleaned or washed, which I find rather disgusting and put paid to us wanting to wear them to dinner. Thankfully the private onsen itself seems recently refurbished and appears clean. For the price and location, however, this property is unbeatable value as most ryokans with private onsen would be much pricier around this area. It's a shame that they let their housekeeping down. A little more care and attention would have made a huge difference.

Located in a quiet area, we particularly like the large Japanese style rooms and private onsen. The shabu shabu dinner provided was of good quality and substantial but breakfast was a bit disappointing. The property is a little dated, and most amenities like bedding material smelled musty and worn out. The toilet was a let down as it hasnt been properly cleaned as urine stains and smell is clearly evident. Like most traditional ryokans, yukata robes was provided during our stay, however however the outer warmer/jacket had dirty tissues left in the pockets, evidently these havent been cleaned or washed, which I find rather disgusting and put paid to us wanting to wear them to dinner. Thankfully the private onsen itself seems recently refurbished and appears clean.For the price and location, however, this property is unbeatable value as most ryokans with private onsen would be much pricier around this area. Its a shame that they let their housekeeping down. A little more care and attention would have made a huge difference.