Tru By Hilton Jackson
About this hotel
Located in Ohio, this lovely hotel for $63 per night is a great option for your next vacation. Located within 39 km of Michigan International Speedway and 48 km of American Museum of Magic, Tru By Hilton Jackson provides rooms in Jackson. With a fitness centre, the 3-star hotel has air-conditioned rooms with free WiFi.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Map of Ohio
Reviews
4.1/5.0
Excellent(703 Reviews)
100% verified reviews
9.0
Las instalaciones y el servicio
5.0
location great shower great everything clean and nice
the room was way too small barely enough room for us to move around in no coffee in room
10.0
Breakfast was excellent. Large selection. The most important was the front desk clerk. She was outstanding. Her name was Jackie Evans. Prompt service for our booking in and then realized restaurant next-door was having a rap music concert outside. Couldn’t hear yourself think. Phone down to the front desk, which was answered as most hotels do not. She had offered for us to change rooms to the other side of the hotel. My husband was out getting dinner and I asked her to have the room keys for the new room ready to go and tell my husband to bring the luggage cart up with him. She had everything already, and the move went smoothly. She was one of those exceptional employees that anybody would want to have working for them. Would highly recommend this hotel.
Just a bit bigger fridge. Loved the big screen tv. Beds where very comfortable. The room was large with a fabulous shower.
8.0
Would b nice to have more fruit options - the apples ar3 horrible. Otherwise comfortable stay.
Food options.
5.0
Rooms just a little too small….. none of my favorite tv stations were available, missed the Oscar’s, it would be nice if fridge was set proper it exploded all my salsa and the blinds/shades free cord had to be put together after every time I used them
5.0
I like the room set up and features included. I like the smooth easy check in as well!
the cleanliness of the room could have been a lot better, dirty shower floors and what looked to be mold growing on the shower door. Little things like dirty floor or walls with finger prints. The bed wasn’t fully made correctly had fitted sheets pulling off the bed upon arrival. Also soap dispensers were absolutely disgusting in the shower, and had hand soap where body wash should have been.
7.0
Breakfast could have been better. More variety b
10.0
This was a super nice place to stay. They have really done a great job in designing a friendly, fun, atmosphere. It was very clean and everyone was very friendly.
We repeatedly made comments about this being one of the nicest hotels we've stayed in.
The blankets are really thin.
9.0
largest screen tv I ever had at a hotel. Rooms seemed well insulated for sound, and it had a very "new"-feeling, "notch-above" construction at 5 years old now. Clean surfaces and solid materials. It had an actual shower, not bath-turned-shower, which is appreciated. I skipped the breakfast, as it didn't look appealing to me, but seemed like standard fare.
Nothing really to complain of but for one thing that took too much time. The internet log on didn't work and I needed to use a special admin logon I didn't know about. But there was no easy-to-find number for the front desk to find help with this, not even scouring the internet. And of course there was not a phone in the room to directly dial! (That's like spotting a phone booth now.)
7.0
Breakfast was nice. Room was comfortable. Pool and pool area were clean and enjoyable.
TV didn't work. Soap and shampoo dispenser in shower and at the sink were nearly empty. Difficult to use.
9.0
Very clean
The pancake machine broke for breakfast
9.0
I liked how clean the place was, inside an outside
I did not like the bed, or the pillows, the pillows we made out of nothing and no matter how many times you folded them in half they still flatten out to nothing, the bed was just too thin, in my opinion
10.0
I have never stayed at a Hilton chain before, and this hotel exceeded my expectations. Their breakfast sausage was AMAZING!
Breakfast had no eggs
10.0
Breakfast
nothing
5.0
Hotel was clean and vibrant, breakfast was decent
check in person didn’t know what they were doing, and check out one couldn’t be bothered to speak to me without being rude. would not recommend to anyone else because of subpar customer service. parking options weren’t great
10.0
The staff was THE BEST! Everyone was very friendly and most of all very helpful. Breakfast was on time, hot and delicious. I especially liked the 24 hr. coffee. Entire staff was wonderful, but a special shout out to Franklin.
7.0
easy to locate and was close to everything
n/a
10.0
everything. it was a very comfortable stay.
n/A
1.0
The location
The staff were very rude, the rooms were not that clean, pool was over loaded with chemicals it burned urs eyes just sitting in the chairs
9.0
The front desk agent Max was great. He made us feel very welcome. He brought us extra pillows within a few minutes of our asking. He had a good sense of humor and had me smiling. I was really surprised to find that he wasn't the manager. We really liked that there were rooms that had bathtubs. No one has those anymore. That was one of the main reasons we chose this hotel. The soap, shampoo, and conditioner were really nice and I liked how they were easily squeezed to get the liquid out.
The snacks they had at the front desk were too expensive. The pillows were too soft (but they felt ok when we got a couple extra).
8.0
Great price. Nice pool. Friendly staff. Good location for stop between Toronto and Chicago if you don't want to stay over in Detroit.
The entrance looks like that of a very cheap hostel. The lighting is rather unfriendly and cold througout the entire hotel.
2.0
The pool
Everything else
10.0
We have stayed at Tru in other cities. We lo e the Hilton choices.
We were assigned the room furthest from the elevator. Once inside, we noticed flies buzzing inside the window. My husband killed 5 flies and one stink bug. Then we noticed the crevice between the frame and the glass was loaded with flies and stink bugs. We called the desk, explained the situation,
and were told to come to the desk to get new room keys. We were given the first room off the elevator even tho I didn't mention that as a problem. My husband packed up all our bags, and I checked the room for bugs. All was fine after the switch. Well, almost. I couldn't get the internet to connect. I called the desk and suggested it was because we had changed rooms. They gave me the word Admin to use as a promotional code. Did not work. Decided to use my last name and the OLD room number. AHA! That worked. Why couldn't the desk have changed that for me?
Why did they give a couple in their 70s and 80s the last room at the end of the hall instead of the vacant first room off the elevantor?
FAQs
How much does this hotel cost compared to others in Ohio?
The average price for a rental in Ohio is $138 per night. This rental is $75 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Jackson. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Jackson. Enjoy the water!
Is Tru By Hilton Jackson pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Jackson?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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