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Location
Reviews
10 / 10
Fantastic stay at great accommodation in great location
The check in and out instructions were very clear and very professionally issued via whatsapp.
8 / 10
Beautiful clean apartment, plenty of restaurants nearby
Location was great except the roads where closed. This proved challenging for elderly parents. They had to walk to the station for taxis
Only one bathroom for 4 bedrooms
Took a while to gain entry to the property as online key doesn’t work
Only one key 8 people
7 / 10
Good
The room where nice, big enough, the living room is also a bit isolated which is welcome. quality of the bed and the kitchen is ok and the location is really nice to visit the city. I would say perfect for short stays.
A single shower for this amount of sleeping places ... this is very few
Some rooms next to the street are quite badly isolated from the street noise. This causes difficulties during the night to have good sleep
4 / 10
Beware if arriving late at night
The location was excellent. Within walking distance to all the sights.
We were arriving late, (after midnight)and were assured we would be all set to get into the building . Unfortunately they did not provide us with the correct link and we could not get in. We were unable to reach anyone and were stranded on the street with 7 people 2 of which were young children. After an extremely stressful time of trying to find a place to go for the night we were able to find a hotel that could take us. When we were finally able to get ahold of the property the next day they provided us the correct link to get in and said they would report what happened and get back to us with a resolution. A month later and they no longer answer my inquiries.
The check in and out instructions were very clear and very professionally issued via whatsapp.
10 / 10Outstanding·Aug 2026
كل شي المكان النظافه مستوى الشقه عالي جداً والمضيف متعاون
ولاشي
8 / 10Excellent·Jun 2026
Location was great except the roads where closed. This proved challenging for elderly parents. They had to walk to the station for taxis
Only one bathroom for 4 bedrooms
Took a while to gain entry to the property as online key doesn’t work
Only one key 8 people
5 / 10·Nov 2021
The flat itself was quite nice. It was sparkling clean, and the location couldn't be beat. The kitchen had everything we needed for cooking, and there were plenty of towels, soap, shampoo, washing-up liquid, etc.
*For some reason the pots and pans are stored on top of the cabinets seven feet in the air (no exaggeration - my 6'6" brother couldn't reach them without standing on a chair) but at least there were plenty of pots and pans.
*The bathroom is well-equipped with both a tub and a shower. The top half of the bathroom door is etched glass, which seemed an odd choice for a bathroom. We were a group of siblings who had no desire to see each other's bathroom activities through the etched glass, so we taped up a toilet paper curtain. Worked fine.
*Not a complaint, just something to note: there is no soap tray, shelf, or handle in the shower and the floor of the shower is smooth plastic. You need to be okay with bending to the ground to retrieve soap or shampoo on a slippery floor with nothing to hold on to.
*Also to note: you need to bring literally all food items with you. There are tea and sugar canisters but nothing in them. The salt and pepper shakers on the table are also empty.
*Great people-watching opportunities through the windows but also very noisy - all windows are single paned glass. We came prepared with earplugs and white noise machines and we were fine.
*The front door only opens by clicking a web link or calling the call centre every time. If you're coming from overseas and you thought you would sort out your phone when you got to the UK, you probably need to reconsider staying here.
I'll never stay at an Altido property again; we had one problem after another with the management company. The main problem is that the only contact info they give you is for a call centre overseas where heavily-accented people ask you to speak more slowly and don't actually have the power to do anything. The call centre is meant to report problems to the local management team who then contacts the landlord if necessary, but we never once got any help by calling that number.
*Altido said that they would give us a code for the keysafe 24 hours in advance, but they didn't. Four calls to the call centre while we traveled still resulted in no code. We eventually found the address for the local office and stood there until they gave us a key. If we hadn't had the office address or had arrived outside of business hours, there would have been no way in. (Several hours after we arrived they finally sent us the code to the keysafe. It was empty.)
*A few days into our stay, we woke up to a cold flat and no hot water. The landlord hadn't paid the gas bill so the gas company had cut off the gas. For the first 10 hours, Altido's response was merely to say that they had contacted the landlord--they didn't feel like they needed to do anything else. Eventually after 12 hours, countless phone calls, and two increasingly desperate visits to their office, they sent over some space heaters (it was 4 degrees) with some maintenance guys who were wonderful--something finally got done. Gas was off for about 36 hours.
*We managed to lock ourselves out at 5am when we were leaving - our fault. No problem, Altido advertises a 24/7 hotline, right? Wrong. The call centre explained that 24/7 only refers to the call centre; you can report issues 24/7 but they're only dealt with during business hours. We had to sit outside for 3 hours until the office opened.
*They don't publish the office address or phone number but you'll need it.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Sophisticated Apt near Edinburgh Castle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Sophisticated Apt near Edinburgh Castle pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Sophisticated Apt near Edinburgh Castle?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Edinburgh
Ratings and reviews
7.4 / 10
Good(33 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
The check in and out instructions were very clear and very professionally issued via whatsapp.
10 / 10Outstanding·Aug 2026
كل شي المكان النظافه مستوى الشقه عالي جداً والمضيف متعاون
ولاشي
8 / 10Excellent·Jun 2026
Location was great except the roads where closed. This proved challenging for elderly parents. They had to walk to the station for taxis
Only one bathroom for 4 bedrooms
Took a while to gain entry to the property as online key doesn’t work
Only one key 8 people
5 / 10·Nov 2021
The flat itself was quite nice. It was sparkling clean, and the location couldn't be beat. The kitchen had everything we needed for cooking, and there were plenty of towels, soap, shampoo, washing-up liquid, etc.
*For some reason the pots and pans are stored on top of the cabinets seven feet in the air (no exaggeration - my 6'6" brother couldn't reach them without standing on a chair) but at least there were plenty of pots and pans.
*The bathroom is well-equipped with both a tub and a shower. The top half of the bathroom door is etched glass, which seemed an odd choice for a bathroom. We were a group of siblings who had no desire to see each other's bathroom activities through the etched glass, so we taped up a toilet paper curtain. Worked fine.
*Not a complaint, just something to note: there is no soap tray, shelf, or handle in the shower and the floor of the shower is smooth plastic. You need to be okay with bending to the ground to retrieve soap or shampoo on a slippery floor with nothing to hold on to.
*Also to note: you need to bring literally all food items with you. There are tea and sugar canisters but nothing in them. The salt and pepper shakers on the table are also empty.
*Great people-watching opportunities through the windows but also very noisy - all windows are single paned glass. We came prepared with earplugs and white noise machines and we were fine.
*The front door only opens by clicking a web link or calling the call centre every time. If you're coming from overseas and you thought you would sort out your phone when you got to the UK, you probably need to reconsider staying here.
I'll never stay at an Altido property again; we had one problem after another with the management company. The main problem is that the only contact info they give you is for a call centre overseas where heavily-accented people ask you to speak more slowly and don't actually have the power to do anything. The call centre is meant to report problems to the local management team who then contacts the landlord if necessary, but we never once got any help by calling that number.
*Altido said that they would give us a code for the keysafe 24 hours in advance, but they didn't. Four calls to the call centre while we traveled still resulted in no code. We eventually found the address for the local office and stood there until they gave us a key. If we hadn't had the office address or had arrived outside of business hours, there would have been no way in. (Several hours after we arrived they finally sent us the code to the keysafe. It was empty.)
*A few days into our stay, we woke up to a cold flat and no hot water. The landlord hadn't paid the gas bill so the gas company had cut off the gas. For the first 10 hours, Altido's response was merely to say that they had contacted the landlord--they didn't feel like they needed to do anything else. Eventually after 12 hours, countless phone calls, and two increasingly desperate visits to their office, they sent over some space heaters (it was 4 degrees) with some maintenance guys who were wonderful--something finally got done. Gas was off for about 36 hours.
*We managed to lock ourselves out at 5am when we were leaving - our fault. No problem, Altido advertises a 24/7 hotline, right? Wrong. The call centre explained that 24/7 only refers to the call centre; you can report issues 24/7 but they're only dealt with during business hours. We had to sit outside for 3 hours until the office opened.
*They don't publish the office address or phone number but you'll need it.
$$$$
7.4Good
(33 Ratings)
"The check in and out instructions were very clear and very professionally issued via whatsapp."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Edinburgh
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at JOIVY Sophisticated Apt near Edinburgh Castle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is JOIVY Sophisticated Apt near Edinburgh Castle pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JOIVY Sophisticated Apt near Edinburgh Castle?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
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