Casa Velha do Palheiro Relais & Chateaux
About this hotel
Located in Madeira District, this charming hotel for $108 per night is a fantastic option for your next trip. Casa Velha do Palheiro Relais & Chateaux is a 5-star manor house hotel situated in the old Palheiro Gardens in the foothills of Funchal. With access to the Palheiro Golf Course, guests can also have various golfing discounts.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Family friendly
Map of Madeira District
Reviews
4.5/5.0
Excellent(239 Reviews)
100% verified reviews
10.0
l'endroit, dans les hauteurs de Funchall, un jardin à la végétation luxuriante, d'un agencement soigné et bien pensé, des plantes et arbres incroyables. Une maison à la décoration "so british", un personnel accueillant et disponible, des chambres très confortables, un spa et une restauration complète et variée. Un immense parc pour se promener et méditer, une piscine très appréciée.
9.0
Breakfast was great, the manor and the gardens are wonderful to roam around. There is a old-fashioned snooker/billiards table which is fun.
The location is a little off, so a bit out of the way, but if you are playing golf there every day, then it's perfect.
9.0
Breakfast was first class good selection and served in a lovely room, the pool was very good as was the Spa we both had an excellent massage. The staff make the hotel everyone was very friendly and helpful.
Having stayed before when the food was first class we felt this time it was not so good and was trying too hard with unusual menu choices, where the menu is limited that can lead to a lack of choice
10.0
The peaceful surroundings, excellent food and accommodation and friendliness of staff.
Everything was lovely nothing to dislike. The neighbouring gardens were amazing
8.0
great location in beautiful gardens. you’ll need a car
Staff were friendly but service was haphazard.
we felt the food was expensive and the vegetarian options were limited and very pricey for what they were. we stayed there long enough that the chef could’ve come up with something new (or at least talked to us about options)
10.0
very attentive staff and most stylish private hotel. Great decor taste.
Fitness room a bit too small.
No bar soap ,tooth tumblers nor paper napkins in bathroom. However, arrived on request.
10.0
My wife and I stayed at Casa Velha in early December 2022. We stayed in a ground floor room in the Golf Wing, which was spacious and comfortable. Breakfasts and dinners were excellent. The public rooms of the hotel are also very comfortable. The Palheiro botanical gardens are just next door, and well worth the 5 euros entry fee for our stay. The golf course halfway house is at the bottom of the garden, and the golf course itself has excellent views.
However what marks out Casa Velha is the excellent service of all of the team from top to bottom. They could not have been more helpful, pleasant, cheerful and kind... and that was before I had a medical issue which dumped me for a few days in intensive care in the General Hospital (clean, great care, but not so great food!). All of the staff rose to the occasion and gave my wife fantastic support at a very stressful time.
To summarise... the best hotel experience I can remember. I'm looking forward to returning - this time without the medical issue!
Nothing, except my medical issue...
10.0
everything
8.0
Very beautiful area with lots of amenities to enjoy. Hotel service was good and they reacted very well to requests from our end.
From hotel of this caliber there were small things which I didn’t expect. E.g. breakfast toaster is old and doesn’t work well. Tennis court ground is torn up and not well maintained…
10.0
We loved it! The place is absolutely gorgeous. The gardens are espectacular. Rooms are very spacious. Very helpful staff. It's worth it and we hope to come back soon.
9.0
very elegant property attentive staff
nothing
10.0
gardens and grounds are like a palace you could spend a week
their walking maps were hard to follow
10.0
Loved the room, breakfast, gardens, staff, clubhouse, buildings, spa
Dinner not to my taste - am not fond of nouvelle cuisine.
9.0
Our only disappointment was not having an outdoor heated pool. It would be much better if the pool was situated perhaps on the croquet lawn.
See above.
8.0
Comfortable, very helpful staff. Even in bad weather the house and estate looked beautiful
10.0
wonderful gardens beautiful house in a traditional way. lovely walks across and around the property and golf course
9.0
Very nice staff, great service everyone was super friendly
The bathroom needs a renovation whereas my parents bathroom was already renovated so it will probably be a 10/10 very soon
9.0
Very good restaurant, both food and service were top notch.
Golf course is well worth playing, challenging but not unreasonably so.
All the staff at the hotel and the golf were friendly and knowledgeable.
Should have booked for two weeks, not one.
8.0
The restaurant is a little expensive and has a limited menu. More light options / bar snacks would be helpful.
We received lots of emails regarding covid restrictions which had clearly changed by the time of our arrival - for example we were advised that breakfast buffet was not operating when in fact it was. Similarly, the shuttle service to Funchal was available even though we had been advised that it wasn't.
With no information available in the rooms this was a little confusing and perhaps staff could be asked to update guests regarding arrangements upon check in.
Lovely hotel in a very peaceful setting. Beautiful gardens and excellent amenities; spa, pool, games etc. Lovely room with excellent breakfast. Shuttle to Funchal makes exploring the town effortless and there is good access to walks nearby.
Friendly staff.
10.0
Wonderful stay with excellent facilities and service. Beautiful setting for the daily breakfast. Lovely ground and exclusive access to the gardens when they’re closed to the public. Would return in a heartbeat!
8.0
Superb breakfast. Amazing staff. Extremely relaxing surrounds with gardens and pool.
Dinner was very expensive and not very nice
9.0
Great location and very peaceful gardens
10.0
This is our next visit to this wonderful hotel that can confidently be called a second home. Anyone who is looking for a cozy atmosphere, appreciates privacy and the highest level of service will be satisfied. And all this surrounded by unparalleled greenery and views. See you soon
10.0
This is one of the most beautiful places I have ever seen. Fantastic location, comfortable interiors and irreplaceable service.
A romantic, picturesque place with a soul. I recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with a smile on their face. See you soon !
FAQs
How much does this hotel cost compared to others in Madeira District?
The average price for a rental in Madeira District is $90 per night. This rental is $18 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa Velha do Palheiro Relais & Chateaux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Casa Velha do Palheiro Relais & Chateaux. Enjoy the water!
Is Casa Velha do Palheiro Relais & Chateaux pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Velha do Palheiro Relais & Chateaux?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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