Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.
Amenities
Business facilities
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Laundry services
Sauna
Beach front
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Fire alarm
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2026
Palace is a very good service oriented property.
Beach was covered with seaweed. Not really available to enjoy. However, sea turtles laying eggs and hatching babies was a once-in-a-lifetime experience that more than made up for a messy beach.
10 / 10Outstanding·Jun 2026
The food at the restraunts and the staff were excellent. The outfoor arrangements for seats by the pool and beach were exceptional and staff always came by to check on you
The room service food could have had a better selection. Maybe something small from the restraunt menus
8 / 10Excellent·Jun 2026
Cozy and the guests and staff were friendly and interactive.
Nothing
6 / 10Average·Jan 2026
Menu below expectations (we tried out the special menu for New year's eve; and we had dinner at the asiatic restaurant)
Attention to customer below expectations: we were welcomed by a card in our room with the wrong name "welcome ". We asked for room service but never arrived even if asked multiple times, and had to cancel the order. We called for restaurant reservations days before our arrival but we were told that reservations were not needed: they were actually needed, and we were not able to eat where/when we wanted during our staying.
$$$$
Top rated by guests
8.6Excellent
(178 Ratings)
"The food at the restraunts and the staff were excellent. The outfoor arrangements for seats by the pool and beach were exceptional and staff always came by to check on you"
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