Hotel in Cheltenham
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
At the top of Cheltenham’s tree-lined Promenade, this boutique 4-star hotel offers beautifully appointed bedrooms, a restaurant offering fresh local produce and car parking.
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Cheltenham
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Sep 2026
Rooms were roomy, staff were great many were exceptional , evening meal was ok. Location is great. Building is impressive if a little tired in parts.
Breakfast was far from good. Not sure why they don’t have a buffet for the cooked breakfast. It slows the whole process and although the staff were great at bossing people to their tables and the service was good the experience was excessively regimented when compared with the best. Also, it would be so much easier using a buffet process for the cooked breakfast’s. The quality of several breakfast items was questionable, eg the pastries tasted artificial and the sausages were not great. The breakfast bap was in fact a brioche. Strictly speaking, brioche and a bap are two entirely distinct types of bread with different cultural origins, ingredients, and textures. Details are important and reflect the quality of hotel leadership verses the reality
The waste bin in the room had not been emptied from the previous guests and the night time noise from fans etc was unnecessary and interfered with a good night’s sleep.
8 / 10Excellent·Sep 2026
Location
Breakfast could be a little bit better more local products
Also people staying should not have to pay for parking
7 / 10Good·Sep 2026
The room was good and hotel in a great location
The breakfast was poor and cold. Bacon was dry as if it had been sitting along time and it was tough and hard to cut. One needed a good set of teeth even to attempt to eat this. Great shame that the bacon wasn’t cooked fresher as I love bacon.
We ate out for our evening meals as we were not impressed with the menu selection you provided
6 / 10Average·Aug 2026
Great location
1) Cost of parking is extortionate
2) Check in staff member was rude
3) Breakfast 2 out of 3 mornings was a joke ( from limited buffet fruit choice, chipped cups, wrong orders delivered twice, over thick coffee, old plates not cleared, cold & burnt toast, hot breakfast delivered while still eating cereals. ,
4) Tea tray in room had not been restocked on arrival & milk was curdled
$$$$
Top rated by guests
8.5Excellent
(1,947 Ratings)
"Excellent standard throughout. Very friendly and helpful staff. Excellent bedroom with all facilities. Superb restaurant for both dinner and breakfast. Great central location, good parking.
Overall e..."
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