The Surrey Hotel
About this hotel
Situated in Auckland, this lovely hotel for $90 per night is a great option for your next break. The Surrey Hotel is located within a 5-minute drive from the Auckland CBD. Guests can take advantage of the complimentary parking. Ponsonby, Western Springs and Eden Park are all within a 20-minute walk.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Auckland
Reviews
3.7/5.0
Good(1,629 Reviews)
100% verified reviews
6.0
The Surrey Hotel was a large, clean facility with lots of room options and services including a pool, small gym room, laundry, restaurant and bar. The building itself is very attractive, and there is a second building across the road full of motel rooms that is done up to look the same. We stayed in these rooms. We appreciated free parking and the proximity to the zoo. On maps I could see a park nearby to take my 18-month-old, but this turned out to be down a decommissioned rock-sliding slope behind our rooms, which then meant we were kind of contained to the room, which wasn't that big. Perfectly adequate for sleeping, but just a consideration if you'll be travelling with little.
I wish we'd chosen a room in the main hotel, rather than the "studio" motel block they have across the road. We missed out on adding breakfast to our booking as well as the use of the pool, and other guests used the balcony outside our room to smoke and socialise loudly through the night. Travelling with a baby, these factors affected our experience.
7.0
Good location, comfortable, good value.
Older style property, In need of a little maintenance.
Use of beverage bottle for storage of washing up liquid, dangerous.
10.0
The staff were so lovely, friendly and provided great customer service. Great location, close to places that we have gone to see in Auckland. Our kids love that it has an indoor pool.
None
7.0
Das Hotel liegt in einer schönen Gegend. Die Stadtmitte kann man zu Fuß oder mit E-Scooter gut erreichen, wenn man etwas Zeit hat. Das Zimmer war modern und praktisch eingerichtet, mit 2 bequemen großen Betten.
Der Pool ist wohl eher für Kinder als kleiner Spaßpool gedacht. Auf die außen angebrachte Klimaanlage tropften lautstark die Kondenswassertropfen der oberhalb liegenden Klimaanlage. Ich persönlich mag nicht gerne Teppichboden.
8.0
Große Räume mit Küchenzeile und Parkplätzen
Sehr hellhörig und man bekommt wirklich alle Aktivitäten der Nachbarzimmer live mit
7.0
Tidy interior
Shower door didn’t close
10.0
JP on front of house was excellent in his duties and made the check in and check out of the hotel very welcoming. Location was excellent in terms very close to public transport and cafes, take away and dairys. The staff were always helpful and friendly.
I liked the hotel and the staff. I have no complaints. I would stay there again.
7.0
Breakfast was good
The toilet area smelt like pee, was pretty strong.
10.0
The pool is so unique in the centre of the rooms. Our room across the road has everything we could need even honey shampoo and soap.
All great! Wish the pool opened at 8 am like other hotels instead of 10 am. 7 pm is also early to close for an indoor pool.
WiFi not great.
8.0
It was great that the 3 families were placed near each other.
The people above us were very heavy footed.
But that is not you fault, they were just inconsiderate.
10.0
The location and cleanliness
8.0
Good location. Basic rooms clean and comfortable.
Location close to emergency housing so a few sketchy characters around
10.0
Staff were super friendly. Pub was great and the hazy was cheap as. Pool was great - would be good if it opened and closed an hour earlier both ways. Room was tidy. Best hotel ive ever stayed at - better than pricier options.
Nothing
5.0
Inside has been renovated. Looks new.
Very noisy during night, some drunk people yalling and laughing around 10pm to 12pm as well as late check in people through the whole night until 1am, you can hear clearly through the doorway. No teeth brush and paste.
6.0
Location was great for us - and we were able to park in the grounds- although others had trouble.
Had to unplug the phone so I could charge and use my mobile in bed.
No heated towel rail.
Very basic stuff in room - no wineglasses- no forks if you’d got takeaway’s and brought them back to the room.
7.0
This area was nice, and seemed quite safe.
It was nice to have private parking. The room was very clean and tidy.
8.0
Everything.
A small cutting knife would be very handy for fruit/bread etc but not provided for some reason. A small hot plate would be handy for heating up soup, boiling an egg or something would be a bonus.
7.0
Stadium is nearby..
Everyone friendly includ stuff .
Lot of stairs.
Room number is confusing.
7.0
Location. Decent room
Wifi was unacceptable. Not connecting & slow.
Shower leaked and then there was water on the floor in the bathroom.
Room key numerous time didn't work
1.0
The location was good
The stains on the bedding and being accused of taking things out of the room when they had got the room number wrong
10.0
Staff were really helpful. We had two different room types booked over two days. They managed to make it so we only had to move to room next door. Much appreciated.
5.0
There were Ants in our kitchen. Also didn’t like the fact we couldn’t lock the door internally in order to keep our children from getting out the door.
8.0
The room was spacious and well equipped. Could have done with some sharp knives for cooking, though.
We couldn't get the heat pump to work, didn't try calling reception for advice, though, which may have helped.
4.0
key card issues on arrival and then on return after a night out
6.0
Great location. Free onsite parking. Indoor tepid pool.
Facilities a little tired. Broken handle door and shower handle, dirty shower, scuffed furniture, internal old school aircon. Terrible Wi-Fi. Staff were terrible at every touch point, check-in completely unfriendly, housekeeping when walking to me room couldn’t even tell me where my room was!!!! She had to go and ask!!! (I walked away)
8.0
Location, easy to get a meal without having to leave.
I found the dishes a bit dirty.
9.0
Great atmosphere, easy to find
Bed was a little bit uncomfortable
7.0
Rooms were a good size, comfy beds, easy parking, easy to find, friendly staff
Bathroom could definitely have been cleaner, was a bit disappointed. No info in rooms about pool or other facilities, local amenities or anything which could be a good addition
7.0
The bathroom
The bed and the road noise
6.0
The location is good.. easy access to central city by bus, or motorways by car...
The rooms are poorly insulated for noise: either people in the car park talking/ going to/ from their cars, or from the room above... Several times in the early morning I was woken up by neighbours above, stomping/ running across the floor in their room... probably better to get an upstairs room. Check-in is 2pm, I arrived at 11am... the reception staff were inflexible about prioritising my room, bringing the time forward.
8.0
Clean and value for money. Have stayed before and will again. Like the indoor pool. Central to all the places we visited.
There was no Milo/Hot chocolate but plenty tea and coffee.
FAQs
How much does this hotel cost compared to others in Auckland?
The average price for a rental in Auckland is $123 per night. This rental is $33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Surrey Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Surrey Hotel. Enjoy the water!
Is The Surrey Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Surrey Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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