Kasuitei Ooya

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Property building, Facade/entrance
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review stars
9Outstanding
(2,000 Ratings)
"Staff were incredibly friendly and helpful. Very relaxing with a private/public onsen and staff arranged a massage easily for us. Bedroom was a beautiful traditional Japanese room overlooking the wate..."
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9 / 10
Outstanding(2,000 Ratings)

Ryokan in Japan

5 guests · 1 bedroom · 2 baths

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this ryokan rental

Peacefully located on the shore of Lake Kawaguchi in the scenic Mount Fuji area, Japanese-style hot spring hotel Kasuitei Ooya features rooms with stunning lake views, some boasting a private open-air bath.

Amenities

Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Electric Vehicle Charging Station
Spa bath
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Japan

city location on map

Ratings and reviews

9 / 10
Outstanding(2,000 Ratings)
100% verified reviews
9 / 10Outstanding·Nov 2026
Japanese style hotel, surprisingly new facility, room and dinning rooms. Be aware that breakfast is also Japanese style!
9 / 10Outstanding·Nov 2026
- Friendly service staff who are accommodating and try their best despite the occasional language barrier - Convenient location. Situated beside Lawson with a few eateries nearby - Provides free shuttle service to and fro Kawaguchiko station, which is only about 5 min ride away. No reservation required - Located right beside Lake Kawaguchiko, where you can easily access the Swan Boat attraction - Red Line sightseeing bus stop a couple of steps away from the hotel entrance, which you will likely rely on to travel to several key attractions such as Oishi Park - Our room was huge, with a view of Mt Fuji - Paid for private sauna which was worth the experience. Included the full suite of shampoo, soap, cream, lotion for various purposes (eg facial cleanser, moisturising cream, cream to soothe muscle ache) - Good breakfast spread, felt authentically Japanese
10 / 10Outstanding·Oct 2026
Staff were incredibly friendly and helpful. Very relaxing with a private/public onsen and staff arranged a massage easily for us. Bedroom was a beautiful traditional Japanese room overlooking the waterfall within the hotel.
Bed was a bit hard for my back.
5 / 10·Sep 2026
The hotel is about an 11-minute walk from the station. The staff were really friendly, welcoming, and helpful throughout our stay.
Unfortunately, there were quite a few things that made the stay disappointing. There was mold visible in several areas around the hotel. The private onsen was also quite different from the photos — it felt much more dated and heavily used than expected. The room itself was alright, but the sheets, towels, and pajamas all felt heavily worn and used. You could both see and feel the age of them. The biggest disappointment, however, was the food. We understand that Japanese cuisine can be very different from what we’re used to, and that’s completely fine. The problem was that there was very little explanation about what we were eating or how/when certain dishes were supposed to be eaten. We booked one private kaiseki dinner, and honestly, we were glad we only booked one. We were seated in a closed room on inexpensive Western-style dining chairs, and unfortunately the overall experience — including the food — wasn’t very enjoyable. Breakfast also gave the impression that some of the same food from dinner was being reused, which didn’t leave a great impression. Overall, for the price we paid, I’m not sure the experience was worth it. The friendly staff were definitely a positive, but the hotel’s condition, the food experience, and the worn-out linens and clothing made it difficult to justify the price.

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FAQs

Does this property follow enhanced cleaning procedures?

Yes, this ryokan has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this ryokan?

Parking is not specified as an available amenity at Kasuitei Ooya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Kasuitei Ooya pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kasuitei Ooya?

We found 21 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.


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