Hotel in Krakow
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Hotel Indigo Krakow - Old Town, a part of the InterContinental chain, is a boutique hotel located in a historic building, built in 1836 in the heart of Kraków.
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Krakow
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
The location.
The styling of the hotel and the rooms.
Advice given by Reception
9 / 10Outstanding·Aug 2026
Very clean, friendly, comfortable and well run.
10 / 10Outstanding·Aug 2026
The buffet breakfast was superb! Plenty of good choices, with the possibility of ordering to the room if notified prior to 3am the day of! The staff were also ultra helpful; the rooms were clean and tidy with a lovely selection of tea and coffee within; the hotel is very central yet quiet (right in the middle of Old Town and a massive shopping gallery) so quite perfect for a peaceful stay!
The wifi is not the strongest; the entertainment set up in the rooms is quite old (no access to streaming at all, with only a few channels to choose from); the gym is quite small and can be a bit awkward if other people are inside (basement style with no music).
6 / 10Average·Sep 2023
Beautiful appearance.
Breakfast food was great.
Staff weren’t overly welcoming when you walked into the smallish reception area. No smiles or greeting. Not a hard thing to do when they aren’t serving anyone.
Library room isn’t a quiet space to sit and read, bar staff bought in guest to sit, drink & chat so I got up and left.
Breakfast entry is awkward and not explained well at all. One guest was frustrated and rude because it’s not explained well. The space had no atmosphere to it and only one staff member smiled and was friendly.
Rooms are as described, yes they are small but there is not adequate space for luggage, hanging closet tiny and my courtyard view was a brick wall. Cups for tea & coffee were tiny too!
I think I just had high expectation as Indigo looks great and has a high end feel but it just fell really short for me.
$$$$
Top rated by guests
9Outstanding
(476 Ratings)
"The buffet breakfast was superb! Plenty of good choices, with the possibility of ordering to the room if notified prior to 3am the day of! The staff were also ultra helpful; the rooms were clean and t..."
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