Playitas Aparthotel - Sports Resort

Basic apartment, but clean and tidy.

Blinds needed on kitchen area window, to stop light at night disturbing your sleep.

Beautiful location and well maintained and equipped.

Some parts were becoming worn (e.g. pavements). Whilst the restaurant was nice in terms of layout and food, some fly prevention would be nice as often saw a lot more flys around food than I would expect.

Well organised, clean, a lot of free activities for the kids, friendly staff.

I was surprised to have to pay extra to use the 50m pool, plus you pay for just one hour at a time which makes training shorter.

- Sport section is great! Most of the trainers and coaches are very motivated (Stephane, Kitty, Leo, guest instructors Lars, Peter B.) - When I asked cleaning ladies to clean our room before 13:00, it was properly done. - Oscar at the reception was helpful. Three receptionist ladies were unprofessional. - Kids club girls are very motivated and nice. They do their best to entertain children.

- Despite early check-in request and regular check-in time at 3 pm, our room was ready at 3:30 - I am not sure if receptionists are informed about all rules in the sport area. They just sent you to check everything yourself, if you need anything from them. The answers I got were not correct. They do not even know how the sport section works. If you ask to call management, they call another person from the reception, who has as little knowledge and responsibilities as the first person you talked to. - The chef does not have any understanding how “healthy” food should be. Half of the time the food is good and half of the time you have a feeling the chef, who can cook just takes days off. If the hotel positions itself as sport hotel #1 in Europe, the food must be changed completely. All wines could have been offered by glass. - Some hotel areas could have been cleaned more often. I am not sure, if yoga mats are ever cleaned. - Breakfast is from 7:30 to 10:30. Pretty long. But if you come at 10:15-10:20, one of 6 coffee machines might be working, the rest are already under cleaning and staff is collecting food for themselves. There might be no glasses for water. They can just take the rest of pancakes in front of you. If you take pictures, they say that you do not have authorization. - If you wish your pool towel to be changed, you have to pay 2€ and it does not matter, if you stay 1 night or 2 weeks. The receptionist explained that their management takes care of environment that way. It is simply a lie. Instead of “Do not disturb” sign, there is a sign “Do not clean my room”. I assume, there is a reason behind, why they created such a sign. - The water in the main pool is cold. The coach, who gave lessons to our daughter said that it is cold even for her.