Hotel in Panajachel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Hotel Utz Jay is located 2 blocks from Lake Atitlan in Panajachel. It offers lush gardens and fruit trees, a hot tub and a Mayan-style sauna filled with relaxing aromatic herbs.
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Spa
WiFi/Internet
Garden
Laundry services
Sauna
Family friendly
Housekeeping available
Fire extinguisher
Cleaning products
Map of Panajachel
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Had a nice stay here. The room was simple and clean, and the hotel is located close to everything, just off the main road enough to feel peaceful. The garden is pretty, the staff is friendly and the restaurant downstairs was good for breakfast. Great value for the price.
9 / 10Outstanding·Jul 2026
Staff was very friendly and welcoming.
The room
For 3 was great. It was a 2-floor room with 3 beds. 2 toilets.
The receptionist booked a shuttle for us for next day in just a few minutes. Rates were very affordable.
Nothing really. May be the wooden floor on the 2nd floor of the room that was cracking on our steps and a bit noisy. But it didn’t really annoy us.
The shower is on the 2nd floor. But we’re ok with climbing stairs.
8 / 10Excellent·Jul 2026
Lovely private room with a balcony overlooking the beautiful courtyard garden.
The room was spotlessly clean and the bed was comfy.
Though the Breakfast was good, service was super slow. Give yourself at least an hour to have breakfast before catching a bus/tour etc.
6 / 10Average·Jul 2026
The location is good.
We had no hot water, when I complained they said they turn it off when there are few guests. Which makes no sense to me. In general, I found the staff did not help at all, no maps or any sort of advice in what to do around the area. The room is basic for the price.
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Top rated by guests
8.9Excellent
(629 Ratings)
"Had a nice stay here. The room was simple and clean, and the hotel is located close to everything, just off the main road enough to feel peaceful. The garden is pretty, the staff is friendly and the r..."
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